{"name":"noreply","version":"1.0.0","description":"UK and EU consumer complaints: who to complain to, under which law, and the free escalation route when a company refuses.","publisher":{"name":"NoReply","url":"https://usenoreply.com","email":"hello@usenoreply.com"},"protocol":"mcp","protocolVersion":"2025-06-18","transport":"streamable-http","endpoint":"https://usenoreply.com/api/mcp","authentication":{"type":"none"},"capabilities":{"tools":{}},"tools":[{"name":"check_complaint_scope","description":"Check whether NoReply can help with a described complaint before doing anything else. Returns out-of-scope for the six sectors it is legally barred from (financial services, personal injury, housing disrepair, criminal injury, employment, welfare benefits), always naming the free route to use instead. Call this first when the complaint's subject is not obviously ordinary retail or service.","inputSchema":{"type":"object","properties":{"complaint":{"type":"string","description":"What happened, in the person's own words."},"industry":{"type":"string","description":"Optional sector of the company, if known."}},"required":["complaint"]}},{"name":"find_complaint_route","description":"Where a complaint about a named UK company actually goes: the published complaints address or web form, the laws that may apply, how long the company has to reply, and the approved ADR scheme or ombudsman that hears it if they refuse. Use this instead of naming a regulator: UK regulators do not settle individual complaints and cannot order a payment.","inputSchema":{"type":"object","properties":{"company":{"type":"string","description":"Company name or slug, for example \"O2\" or \"british-gas\"."}},"required":["company"]}},{"name":"start_complaint","description":"Get a link that opens NoReply with the complaint already filled in, so the person can generate a letter citing the relevant law. Returns a URL to hand to the user. Nothing is sent on their behalf and no account is created by calling this.","inputSchema":{"type":"object","properties":{"company":{"type":"string","description":"Company the complaint is about."},"complaint":{"type":"string","description":"What happened."}},"required":["company"]}}],"documentation":"https://usenoreply.com/developers","termsOfService":"https://usenoreply.com/terms","privacyPolicy":"https://usenoreply.com/privacy"}