# NoReply - Complete Content Reference > Source: https://usenoreply.com > Last updated: 2026-08-25 ## About NoReply NoReply is a UK-focused AI-powered consumer advocacy platform. Users describe an issue, optionally upload evidence, and the system researches applicable UK consumer law, finds the right company contact, and generates a personalised complaint letter. Cases can be tracked through to resolution, escalation to ombudsman or small claims court. ## Mission Help UK consumers get the refunds, compensation and apologies they’re owed - without spending a Saturday afternoon researching the Consumer Rights Act. The product personifies a character called Charlie: a scrappy friend who knows consumer law inside-out and writes letters that actually get answered. ## Key Capabilities - AI complaint letter generation (Anthropic Claude) - personalised to the user’s facts - Evidence analysis (Google Gemini 2.5 Flash) - reads photos, PDFs, video and audio - Legal research (Perplexity) - looks up applicable UK consumer law - Company intelligence (Exa, Firecrawl) - finds correct complaint contacts and escalation paths - Case timeline tracking - status, deadlines, communications - Free consumer tools (60+) - calculators and checkers, no account required - Ombudsman finder - routes to the right ADR scheme - Browser extension - capture evidence directly from a company website - Family plan - share cases with up to 4 others ## Pricing (verifiable on /pricing) All prices include UK VAT. NoReply charges a flat fee and never takes a percentage of what you recover, unlike no-win-no-fee claims companies which typically keep 25-35% of a successful claim. - Free: the full analysis on every complaint - what you're owed, which law applies, how strong the case is, who to contact, where it escalates. No card. What you pay for is the written complaint itself. - Single case: £9.99 one-off (£4.99 first purchase), the written complaint plus tracked sending and replies for that case. Never expires. - Pro: £29/year (£14.50 first year) for unlimited cases, priority support and early access to new features - Pro Family: £49/year (£24.50 first year) for unlimited cases shared with up to 5 other people (6 accounts in total, about £8.17 per person for the year) ## Target Audience - UK consumers with unresolved complaints - People seeking refunds, compensation or apologies after poor service - Anyone preparing for ombudsman escalation or small claims court - Family members supporting older or less-online relatives with a dispute ## Key UK Consumer Laws Referenced - Consumer Rights Act 2015 (goods, services, digital content) - Consumer Contracts Regulations 2013 (online and distance purchases, 14-day cooling-off) - EC 261 / UK261 (flight delay and cancellation compensation) - Section 75 Consumer Credit Act 1974 (credit card purchase protection) - Package Travel Regulations 2018 (holiday compensation) - UK GDPR / Data Protection Act 2018 (subject access, right to erasure) - Supply of Goods and Services Act 1982 - Unfair Contract Terms Act 1977 - Equality Act 2010 - Renters’ Rights Act 2026 --- ## Free Consumer Tools (69) ### Consumer rights checker URL: https://usenoreply.com/tools/complaint-checker Find the laws that back you up. Not sure if you have a valid complaint? Our Consumer Rights Checker analyses your situation and identifies which UK consumer protection laws apply, including the Consumer Rights Act 2015, Consumer Contracts Regulations, and more. Get instant clarity on your legal standing and recommended next steps. ### Cooling-off period calculator URL: https://usenoreply.com/tools/cooling-off-checker Changed your mind? You might still have time. Bought something online or from a doorstep seller? UK law gives you a 14-day cooling-off period to cancel most distance purchases with no questions asked. Our tool calculates your deadline and explains exactly how to exercise your cancellation rights. ### Refund timeline checker URL: https://usenoreply.com/tools/refund-timeline Understand your refund rights for faulty goods. Bought something faulty? Your refund rights change over time. In the first 30 days, you’re entitled to a full refund. After that, the retailer can offer repair or replacement first. Our tool explains your rights based on when you bought the item and what’s gone wrong. ### Consumer rights cheat sheet URL: https://usenoreply.com/tools/consumer-rights-cheat-sheet Generate a printable guide to your consumer rights. Not sure what you’re entitled to? Our cheat sheet generator creates a complete, printable guide tailored to your location and situation. Get a quick-reference card with your key rights, applicable laws, timelines, do’s and don’ts, and key phrases to use in your complaints. ### Warranty expiry checker URL: https://usenoreply.com/tools/warranty-checker Think it’s expired? Think again. Unsure if your product is still covered? Our warranty checker helps you understand manufacturer warranty periods by product type, plus your additional statutory rights under the Consumer Rights Act 2015, which can extend protection up to 6 years beyond the warranty. ### Product recall checker URL: https://usenoreply.com/tools/product-recall Find official recall databases for your products. Concerned about a product’s safety? Our tool provides direct links to official UK recall databases including DVSA for vehicles, FSA for food, OPSS for consumer products, and MHRA for medicines. Know your rights if you have a recalled product. ### Flight compensation calculator URL: https://usenoreply.com/tools/flight-compensation Flight late? Here’s what they owe you. Delayed or cancelled flight? You could be entitled to up to £520 in compensation under UK261 or EU261 regulations. Our calculator considers flight distance, delay length, and circumstances to tell you exactly what you’re owed and whether the airline can claim extraordinary circumstances. ### Gate baggage fee refund URL: https://usenoreply.com/tools/gate-baggage-fee Charged for your cabin bag at the gate? Fight back. Stung for your cabin bag at the boarding gate? Reasonable hand baggage isn’t supposed to carry a surcharge - the EU Court of Justice said so in 2014, and the UK kept the rule. This tool checks whether your fee was fair, gives you a calm script and your rights for the moment it’s happening, and generates a refund letter you can send the airline. ### Holiday compensation calculator URL: https://usenoreply.com/tools/holiday-compensation Calculate package holiday compensation claims. Package holiday ruined? Under the Package Travel Regulations, tour operators are responsible for everything included in your package. Our calculator helps you estimate compensation for hotel issues, flight problems, missed excursions, and more. Know what you’re entitled to claim. ### Late payment interest calculator URL: https://usenoreply.com/tools/late-payment-interest-calculator An overdue invoice is worth more than the invoice. Work out the statutory interest and fixed recovery costs you can add to an overdue business invoice under the Late Payment of Commercial Debts (Interest) Act 1998. Uses the Bank of England reference rate for the six-month period your debt actually fell overdue in, which is the part almost every other calculator gets wrong. ### Unpaid invoice letter template URL: https://usenoreply.com/tools/unpaid-invoice-letter-template The chase letter, with the figures filled in. A free letter asking another UK company to pay an overdue invoice. It cites sections 1 and 6 of the Late Payment of Commercial Debts (Interest) Act 1998 for the interest and section 5A for the fixed sum, and works out both from your invoice so there is no square bracket left where the hard part should be. ### Car finance compensation checker URL: https://usenoreply.com/tools/car-finance-claim Bought on finance between 2007 and 2024? Bought a car, van, campervan or motorbike on finance between 2007 and 1 November 2024? Our checker helps you see if hidden commission could affect your agreement, whether the FCA scheme may apply, and what to do next for free. ### Student loan refund checker URL: https://usenoreply.com/tools/student-loan-refund Check if SLC took too much. Paid student loan deductions when you were below the threshold, on the wrong plan, too early, or after clearing the balance? Our checker helps you spot the main refund triggers for Plan 1, Plan 2, Plan 4, and postgraduate loans, then shows you who to contact and what to say. ### Section 75 & chargeback checker URL: https://usenoreply.com/tools/section-75-checker Paid by card? You have a secret weapon. Paid by credit card? Section 75 of the Consumer Credit Act makes your card provider jointly liable for purchases between £100-£30,000. Our checker helps you understand if Section 75, chargeback, or other payment protections apply to your situation. ### Bank fees calculator URL: https://usenoreply.com/tools/bank-fees Calculate unfair bank charges you can reclaim. Been hit with excessive bank fees? Many bank charges, especially those applied during financial hardship or without proper warning, may be reclaimable. Our calculator helps you total up charges and understand which ones you can challenge. ### Delivery compensation calculator URL: https://usenoreply.com/tools/delivery-compensation Calculate compensation for late or failed deliveries. Package arrived late or not at all? Under the Consumer Rights Act 2015, goods must be delivered within the agreed timeframe or within 30 days. Our calculator helps you understand your compensation rights and generates a claim letter to get refunded for failed deliveries. ### Insurance claim timeline tracker URL: https://usenoreply.com/tools/insurance-timeline Track your insurance claim deadlines and status. Waiting on an insurance claim? Insurance companies have regulatory deadlines they must meet. Our tracker helps you understand the typical timelines for different claim types, identify when deadlines have been missed, and know when to escalate to the Financial Ombudsman. ### Energy bill complaint generator URL: https://usenoreply.com/tools/energy-bill-complaint Draft a complaint about overcharging or billing errors. Bills higher than expected? Experiencing meter reading issues or unexplained charges? Our tool generates a formal complaint letter to your energy supplier citing Ofgem regulations and the Energy Ombudsman process. Get overcharges refunded and ensure accurate billing. ### Broadband speed complaint generator URL: https://usenoreply.com/tools/broadband-complaint Generate a complaint for slow or unreliable internet. Broadband slower than promised? Under Ofcom’s Broadband Speeds Code, providers must give you a minimum guaranteed speed and let you exit your contract if they can’t deliver. Our tool generates a formal complaint citing the relevant regulations. ### Broadband speed compensation checker URL: https://usenoreply.com/tools/broadband-speed-compensation Not getting the speed you pay for? Check your exit rights. Broadband crawling along below what you were promised? Under the Ofcom Broadband Speeds Code, your provider must give you a minimum guaranteed speed, get 30 days to fix any shortfall, and let you leave penalty-free if they can’t. Our checker works out your shortfall, tells you exactly where you stand, and generates a speed guarantee claim letter. ### Mobile contract negotiation tool URL: https://usenoreply.com/tools/mobile-contract-negotiation Haggle your phone bill down without switching. Paying too much for your mobile? Providers keep their best deals for people threatening to leave. Our tool works out a realistic target price based on where your leverage sits, then hands you a word-for-word retentions script and a written price-review request. Cites Ofcom’s end-of-contract notifications and the 2025 ban on inflation-linked mid-contract price rises. ### Property & boundary dispute checker URL: https://usenoreply.com/tools/property-dispute Neighbour on your land? Know where you stand. It’s your land, clearly defined - so what can you do when a neighbour’s fence creeps over the line, their tree overhangs your garden, or someone treats your plot like theirs? This UK tool explains your position on boundaries, overhanging trees and roots, trespass and damage, then generates a formal letter to send your neighbour. ### Rental deposit dispute calculator URL: https://usenoreply.com/tools/rental-deposit Landlord keeping your money? Let’s check that. Landlord keeping your deposit? Tenancy deposit deductions must be fair and reasonable. Our tool helps you assess whether proposed deductions comply with deposit protection scheme guidelines and generates a formal dispute letter if they don’t. ### Car lemon law checker URL: https://usenoreply.com/tools/car-lemon-law Check your rights for faulty vehicle purchases. Bought a car that’s turned out to be faulty? While the UK doesn’t have a 'lemon law' like the US, the Consumer Rights Act 2015 gives you strong protections. Our checker helps you understand your rights based on when you bought the car and what’s wrong with it. ### Car cost calculator URL: https://usenoreply.com/tools/car-cost-calculator Buy, finance or lease? And what’s the tax? Work out the real cost of your next car. Compare buying with cash, hire purchase, PCP and a personal lease over the term you keep it, with the finance payments calculated for you. Then switch to the company car tab to work out benefit-in-kind (BIK) tax on electric, hybrid, petrol and diesel cars using the current HMRC bands, including EV salary sacrifice. ### Parking fine appeal generator URL: https://usenoreply.com/tools/parking-fine-appeal Generate an appeal letter for unfair parking tickets. Received an unfair parking fine? Many private parking tickets can be successfully appealed. Our tool helps you identify valid grounds for appeal, generates a professional appeal letter with proper legal references, and guides you through the process, whether it’s a council PCN or private charge. ### Pothole damage claim checker URL: https://usenoreply.com/tools/pothole-damage-claim Hit a crater? Let’s see if the road owes you. Damaged a tyre, wheel, or suspension because of a pothole or broken road surface? Our checker helps you work out who to claim against, whether you have the evidence to show negligence, and what to do next before the authority reaches for a Section 58 defence. ### Small claims calculator URL: https://usenoreply.com/tools/small-claims-calculator Court’s cheaper than you think. Thinking of taking a company to court? Small claims court handles disputes up to £10,000 in England and Wales. Our calculator tells you exactly what court fees you’ll pay, what to expect from the process, and whether it’s worth pursuing based on your claim value. ### Cancel subscription generator URL: https://usenoreply.com/tools/cancel-subscription Break free from subscription traps. Struggling to cancel a subscription or membership? Many companies make cancellation deliberately difficult. Our tool generates a clear, professional cancellation letter that meets legal requirements and leaves a paper trail, making it harder for companies to ignore your request. ### Ombudsman finder URL: https://usenoreply.com/tools/ombudsman-finder Being ignored? Here’s who to escalate to. Company not responding? Before going to court, you may need to escalate to an ombudsman or Alternative Dispute Resolution (ADR) scheme. Our finder identifies the right ombudsman for your industry, whether it’s financial services, energy, telecoms, or retail. ### Response deadline tracker URL: https://usenoreply.com/tools/response-deadline Track if a company exceeded their response time. Sent a complaint and heard nothing? Companies typically have 8 weeks to respond to formal complaints before you can escalate to an ombudsman. Our tracker helps you calculate deadlines and provides evidence that the company failed to respond in time. ### GDPR data request generator URL: https://usenoreply.com/tools/gdpr-request Make them tell you what they know. Under GDPR, you have the right to request all personal data a company holds about you. Our tool generates a legally-compliant Subject Access Request (SAR) that companies must respond to within 30 days. Perfect for discovering what data is held, requesting corrections, or demanding deletion. ### Contract termination generator URL: https://usenoreply.com/tools/contract-termination Generate a formal contract termination letter. Need to end a contract? Whether it’s due to notice period, breach, or simply expiry, our tool generates a professional termination letter that protects your interests. Covers service agreements, memberships, leases, and supply contracts. ### Chargeback letter generator URL: https://usenoreply.com/tools/chargeback Generate a bank chargeback request letter. Paid by card and didn’t get what you were promised? A chargeback lets you ask your bank to reverse the transaction. Our tool checks your eligibility, identifies the right reason code, and generates a ready-to-send letter for Visa, Mastercard, or Amex. ### Train delay compensation URL: https://usenoreply.com/tools/train-delay Late train? Get your money back. Train delayed? You could be owed 25-100% of your ticket price through Delay Repay. Our calculator covers all UK train operators with their specific compensation thresholds and gives you a direct link to claim. ### Statute-barred debt checker URL: https://usenoreply.com/tools/debt-statute-barred Check if a debt is too old to enforce. Being chased for an old debt? If the limitation period has passed, creditors can’t take you to court. Our tool checks if your debt is statute-barred under the Limitation Act 1980 and generates a 'prove it' letter. ### Council tax band checker URL: https://usenoreply.com/tools/council-tax-band Check if your council tax band is wrong. Thousands of UK homes are in the wrong council tax band, leading to hundreds of pounds overpaid each year. Our tool estimates your correct band based on 1991 property values and shows you how to challenge it for free. ### Unfair dismissal rights checker URL: https://usenoreply.com/tools/unfair-dismissal Check if you have an unfair dismissal claim. Lost your job unfairly? Our tool checks if you meet the qualifying criteria for an employment tribunal claim, estimates your compensation, and explains the ACAS early conciliation process and strict deadlines. ### Hidden commission checker URL: https://usenoreply.com/tools/hidden-commission Was your broker paid a secret commission? Following the 2024 Supreme Court ruling, secret commissions between brokers and lenders may be unlawful. Our tool generates a disclosure request letter for car finance, insurance, mortgages, and other financial products. ### Letting agent fee checker URL: https://usenoreply.com/tools/letting-agent-fees Check if your letting agent fee is illegal. Most letting agent fees have been banned since June 2019. Our tool checks if the fee you were charged is illegal under the Tenant Fees Act 2019 and generates a refund request letter with the £30,000 fine warning. ### Water bill overcharging checker URL: https://usenoreply.com/tools/water-bill Check if you’re overpaying on water. Estimated water bills based on rateable values can be wildly inaccurate. Our tool compares your current bill against estimated metered costs based on your household size, showing potential savings of hundreds per year. ### Loyalty penalty calculator URL: https://usenoreply.com/tools/loyalty-penalty Calculate how much you’re overpaying. UK consumers overpay £4 billion a year through loyalty penalties. Our calculator shows your total overpayment on broadband, mobile, insurance, and energy, plus generates a price match demand letter. ### Noise complaint letter generator URL: https://usenoreply.com/tools/noise-complaint Generate a council noise complaint letter. Generate a formal noise complaint letter for your council’s Environmental Health team. Covers neighbour noise, barking dogs, construction, and commercial noise, all citing the Environmental Protection Act 1990. ### Wedding vendor complaint URL: https://usenoreply.com/tools/wedding-complaint Complain about a wedding vendor. Wedding vendor let you down? Generate a professional complaint letter citing the Consumer Rights Act 2015. Covers photographers, venues, caterers, DJs, florists, and more, with escalation guidance. ### Gym membership escape tool URL: https://usenoreply.com/tools/gym-escape Can’t escape your gym contract? Let’s see. Can’t cancel your gym? Our tool assesses your rights based on contract type, reason, and consumer law. Generates a cancellation letter for any UK gym including PureGym, David Lloyd, and The Gym Group. ### Class action claims tracker URL: https://usenoreply.com/tools/class-action-claims Free money you’re probably owed. Companies pay out billions in class action settlements every year, and over 90% of eligible people never file. Our tracker lists open US class action settlements and UK group litigation orders so you can check if you qualify, see estimated payouts, and file your claim before the deadline. No sign-up, no lawyer, no catch. ### Consumer rights timeline URL: https://usenoreply.com/tools/consumer-rights-timeline See your rights based on purchase date. Enter your purchase date and see an interactive, colour-coded timeline of every consumer right you have, from the 30-day rejection window to the 6-year claim limit. Includes burden of proof guidance. ### Am I entitled? Quick quiz URL: https://usenoreply.com/tools/am-i-entitled 60 seconds to know if you’ve got a case. Not sure what you’re owed? Answer 3 questions about your situation, timing, and payment method, and we’ll tell you your exact rights, the relevant laws, and what to do next. Links to specialist tools. ### Case strength quiz URL: https://usenoreply.com/tools/case-quiz Check if your complaint has legs in 30 seconds. Not sure if you have a valid consumer complaint? Answer 5 quick questions about your purchase and issue, and we’ll rate your case strength, identify which UK consumer laws protect you, and give you personalized next steps. ### Renters' Rights Act 2026 guide URL: https://usenoreply.com/tools/renters-rights Understand your new tenant protections. The biggest change to private renting in England since the 1980s. Our interactive guide explains the Section 21 ban, rent increase limits, pet rights, and eviction protections, with tools to check your specific situation. ### Rent-in-advance checker URL: https://usenoreply.com/tools/rent-in-advance-checker Asked for 6 months upfront? Check the cap. From 1 May 2026, landlords in England can only require up to 1 month’s rent in advance under the Renters' Rights Act. Our tool checks whether a demand breaches the cap and generates a push-back letter citing the £5,000 civil penalty. ### Damp & mould complaint letter URL: https://usenoreply.com/tools/damp-mould-complaint Awaab’s Law for private renters. Force action. Damp, mould or another serious housing hazard your landlord is ignoring? The Renters' Rights Act extends Awaab’s Law to private rentals - emergencies must be made safe in 24 hours, other hazards investigated within 14 days. Our tool generates a formal notice with the right timeframes and three escalation routes. ### Am I owed money? checker URL: https://usenoreply.com/tools/money-check One quiz, every claim you might have. Not sure where to start? This free multi-claim checker runs through the most common reasons you might be owed money - flight delays, faulty goods, bank charges, package holidays, Section 75 card claims and more - then points you to the right tool and next step for each. No account, no commission, takes about two minutes. ### ISA compound growth calculator URL: https://usenoreply.com/tools/isa-growth-calculator See what tax-free investing actually looks like. Project how much your Stocks & Shares ISA or Cash ISA could grow over time. Compare tax-free ISA returns against a taxable general investment account and see the real cost of not using your £20,000 annual allowance. ### Lifetime ISA bonus calculator URL: https://usenoreply.com/tools/lisa-bonus-calculator Free money from the government. Seriously. Calculate your Lifetime ISA government bonus, projected investment growth, and total pot value. The government adds 25% to your savings – up to £1,000 free per year – for a first home or retirement. If you’re 18-39, this is the account to open. ### SIPP tax relief calculator URL: https://usenoreply.com/tools/sipp-tax-relief-calculator The government pays you to save. Find out how much. Work out how much tax relief you get on SIPP pension contributions. For every £80 a basic-rate taxpayer puts in, the government adds £20. Higher-rate taxpayers save even more. See your effective cost, government top-up, and projected retirement pot. ### Employer pension match calculator URL: https://usenoreply.com/tools/pension-match-calculator Find out if you’re leaving free money on the table. Check whether you’re maximising your employer’s pension match. Many employers will match contributions above the minimum 3%, but most employees never check. See the projected difference over your career – it could be tens of thousands. ### Salary sacrifice calculator URL: https://usenoreply.com/tools/salary-sacrifice-calculator The tax optimisation most people never hear about. Calculate how much you save on income tax and National Insurance by using salary sacrifice for pension contributions. See your effective cost per £1 in your pension, including the employer NI bonus many companies pass on. ### NI gap / state pension calculator URL: https://usenoreply.com/tools/ni-gap-calculator One of the best investments most people walk past. Calculate the return on buying missing National Insurance years for your state pension. A single year costs roughly £900 and can return over £6,000 across a 20-year retirement. See your payback period, ROI, and whether you’re near the critical 10-year minimum. ### Marriage allowance calculator URL: https://usenoreply.com/tools/marriage-allowance-calculator Up to £1,252 most eligible couples never claim. Check if you’re eligible for Marriage Allowance and calculate your tax saving. If one partner earns under the personal allowance and the other is a basic-rate taxpayer, you can save £252/year. Backdate up to 4 years for over £1,000 in one claim. ### Junior ISA growth calculator URL: https://usenoreply.com/tools/junior-isa-calculator Generational wealth in a tax-free box. Project how much a Junior ISA could be worth when your child turns 18. Invest up to £9,000/year per child, completely tax-free. £150/month from birth at 8% returns could give your child roughly £65,000 by 18. Anyone can contribute – parents, grandparents, anyone. ### Fiscal drag calculator URL: https://usenoreply.com/tools/fiscal-drag-calculator The stealth tax nobody voted for. See what it costs you. UK tax thresholds were frozen in April 2021 and won’t move until at least 2031. As wages and prices rise, more of your income gets pulled into higher bands without rates ever changing. Calculate the extra tax the freeze is costing you this year - and across the full nine-year stretch. ### Take-home pay calculator URL: https://usenoreply.com/tools/take-home-pay-calculator Your real pay packet, after everyone takes their cut. See exactly what hits your bank after income tax, National Insurance, pension contributions and student loan deductions. Updated for the 2026/27 tax year with all five student loan plans (including Plan 5) and a salary sacrifice toggle that shows the NI bonus. ### Pay rise calculator URL: https://usenoreply.com/tools/pay-rise-calculator Test the raise before you celebrate. Find out how much of a UK pay rise you actually keep after income tax and National Insurance. Spots when the new salary tips you into a higher band - and warns about the £100k 60% trap where the personal allowance tapers away. ### Stamp duty calculator URL: https://usenoreply.com/tools/stamp-duty-calculator What estate agents don’t put on the listing. Calculate Stamp Duty Land Tax (SDLT) on a UK property purchase. Updated for post-April 2025 thresholds - including first-time buyer relief (and the £500k cliff), the 5% additional dwelling surcharge for second homes and buy-to-lets, and a band-by-band breakdown. ### Child Benefit & HICBC calculator URL: https://usenoreply.com/tools/child-benefit-calculator The £60k–£80k taper, and how to dodge it. Calculate Child Benefit and the High Income Child Benefit Charge for the 2026/27 tax year. Updated for the 2024 reform that widened the taper to £60,000–£80,000. Shows pension contribution tips that wipe out the charge entirely - and explains why you should always register, even if you don’t take the cash. ### Tax code checker URL: https://usenoreply.com/tools/tax-code-checker HMRC owes someone, somewhere. Could be you. Decode any UK tax code: 1257L, BR, D0, D1, 0T, K-codes, Marriage Allowance M/N, Scottish S, Welsh C, plus W1/M1/X emergency markers. Spots when your code looks wrong, explains your tax-free amount, and tells you how to claim back overpaid tax for the current year + 4 previous. ### Side hustle tax calculator URL: https://usenoreply.com/tools/side-hustle-calculator Etsy, eBay, Vinted, Uber, freelance - what HMRC wants. Work out tax and National Insurance on side hustle income on top of your main job. Includes the £1,000 trading allowance, Self Assessment registration threshold, Class 4 NI, and your marginal rate. From 2024 platforms report seller earnings to HMRC - find out what you owe before they do. ### Redundancy pay calculator URL: https://usenoreply.com/tools/redundancy-calculator Calculate before you sign anything. Calculate UK statutory redundancy pay by age and service, capped at £700/week and 20 years (April 2025 rates). Splits the £30,000 tax-free amount from the taxable portion above. Plus the PILON trick to watch for - where employers disguise taxable notice pay as tax-free redundancy. --- ## Top Companies Covered - Ryanair (airline): https://usenoreply.com/companies/ryanair - British Airways (airline): https://usenoreply.com/companies/british-airways - easyJet (airline): https://usenoreply.com/companies/easyjet - Wizz Air (airline): https://usenoreply.com/companies/wizz-air - Jet2 (airline): https://usenoreply.com/companies/jet2 - TUI Airways (airline): https://usenoreply.com/companies/tui-airways - airBaltic (airline): https://usenoreply.com/companies/airbaltic - TAP Air Portugal (airline): https://usenoreply.com/companies/tap-air-portugal - Virgin Atlantic (airline): https://usenoreply.com/companies/virgin-atlantic - Virgin Media (telecom): https://usenoreply.com/companies/virgin-media - BT (telecom): https://usenoreply.com/companies/bt - Sky (telecom): https://usenoreply.com/companies/sky - Three (telecom): https://usenoreply.com/companies/three - Vodafone (telecom): https://usenoreply.com/companies/vodafone - EE (telecom): https://usenoreply.com/companies/ee - TalkTalk (telecom): https://usenoreply.com/companies/talktalk - Plusnet (telecom): https://usenoreply.com/companies/plusnet - Amazon (retail): https://usenoreply.com/companies/amazon - Argos (retail): https://usenoreply.com/companies/argos - Currys (retail): https://usenoreply.com/companies/currys - John Lewis (retail): https://usenoreply.com/companies/john-lewis - ASOS (retail): https://usenoreply.com/companies/asos - Boohoo (retail): https://usenoreply.com/companies/boohoo - Very (retail): https://usenoreply.com/companies/very - JD Sports (retail): https://usenoreply.com/companies/jd-sports Full directory: https://usenoreply.com/companies --- ## UK Consumer Complaint Index - public datasets Free, regulator-sourced complaint data published verbatim under Open Government Licence v3.0 unless noted. Refreshed each reporting period by per-regulator cron jobs. Methodology: https://usenoreply.com/data/methodology - Cross-sector dashboard: https://usenoreply.com/data/uk-consumer-complaints - All datasets: https://usenoreply.com/data - Methodology: https://usenoreply.com/data/methodology ### Civil Aviation Authority (annual) Source: https://www.caa.co.uk/data-and-analysis/uk-aviation-market/passenger-complaints/ - Airline complaints: https://usenoreply.com/data/airline-complaints ### Ofcom Quarterly Complaints (quarterly) Source: https://www.ofcom.org.uk/phones-and-broadband/service-quality/quarterly-complaints-data - Broadband complaints: https://usenoreply.com/data/broadband-complaints - Mobile complaints: https://usenoreply.com/data/mobile-complaints - Pay-TV complaints: https://usenoreply.com/data/pay-tv-complaints - Landline complaints: https://usenoreply.com/data/landline-complaints ### Ofgem Retail Market Indicators (quarterly) Source: https://www.ofgem.gov.uk/consumers/energy-supplier-comparison-data/compare-supplier-performance-complaints - Energy supplier complaints: https://usenoreply.com/data/energy-supplier-complaints --- ## Comparison Pages Hub: https://usenoreply.com/compare - honest, sourced side-by-sides against every UK complaint tool. ### Best complaint letter tools UK 2026 URL: https://usenoreply.com/compare/complaint-letter-tools NoReply vs Resolver vs Which? vs Citizens Advice vs DIY, compared feature by feature. ### NoReply vs Resolver URL: https://usenoreply.com/compare/noreply-vs-resolver AI that writes the letter vs the long-running free UK complaint tracker. ### NoReply vs AirHelp URL: https://usenoreply.com/compare/noreply-vs-airhelp Flat fee, keep 100% vs no-win-no-fee flight comp that takes 25-35%. ### NoReply vs FlightOwed URL: https://usenoreply.com/compare/noreply-vs-flightowed Flat fee for a DIY UK261 letter vs a no-win-no-fee flight specialist. ### NoReply vs Which? Consumer Rights URL: https://usenoreply.com/compare/noreply-vs-which-consumer AI-personalised letters vs the legacy consumer authority’s templates. ### NoReply vs DoNotPay URL: https://usenoreply.com/compare/noreply-vs-donotpay UK consumer law, built in vs the US 'robot lawyer' the FTC fined for its claims. ### NoReply vs Citizens Advice URL: https://usenoreply.com/compare/noreply-vs-citizens-advice AI that writes and sends the letter vs free advice and blank templates. ### NoReply vs ChatGPT URL: https://usenoreply.com/compare/noreply-vs-chatgpt A tool that knows UK consumer law and the right contact vs a blank chatbot. --- ## Key Legal & Reference Pages ### UK Consumer Rights Guide URL: https://usenoreply.com/guides/uk-consumer-rights Plain-English explanation of every major UK consumer law - CRA 2015, CCRs 2013, UK261, Section 75, GDPR. ### Glossary URL: https://usenoreply.com/glossary Consumer-rights and legal terminology explained without the jargon. ### FAQ URL: https://usenoreply.com/faq Common questions about complaints, refunds, ombudsman routes and how NoReply works. ### Roadmap URL: https://usenoreply.com/roadmap What we’re building next. --- ## Blog Articles ### Owed a CMA refund? StubHub, Marks Electrical, the AA URL: https://usenoreply.com/blog/cma-refund-register-stubhub-marks-electrical-aa Category: rights-claims Summary: The CMA publishes a live register of companies ordered to refund customers. Three are on it so far, £1.95m secured, and you don't have to lift a finger to get paid. ### EU261 reform: what changed, and what UK261 didn't URL: https://usenoreply.com/blog/eu261-reform-2026-what-changed-uk261 Category: travel Summary: The EU reformed flight compensation in July 2026, but the 3-hour threshold and the €250 to €600 amounts survived. What changed, and which regime covers you. ### Telecoms ombudsman: escalate after 6 weeks, not 8 URL: https://usenoreply.com/blog/telecoms-ombudsman-6-weeks-not-8 Category: utilities Summary: Ofcom cut the telecoms ADR wait from 8 weeks to 6 on 8 April 2026. When you can escalate a broadband or mobile complaint, to which ombudsman, and how to skip the wait. ### 0% VAT on electricity from 1 October: check your bill URL: https://usenoreply.com/blog/electricity-vat-cut-october-2026 Category: utilities Summary: VAT on household electricity drops to 0% from 1 October 2026, worth around £45 a year - fixed tariffs included. How to check your bill got it, and what to do if not. ### Klarna & Clearpay complaints: your new rights from 15 July 2026 URL: https://usenoreply.com/blog/bnpl-klarna-clearpay-new-rights-fca-ombudsman Category: money-finance Summary: BNPL comes under FCA regulation on 15 July 2026: affordability checks, real support in hardship, and Financial Ombudsman escalation. What changes and how to use it. ### 6 ways to get your money back when a company refuses a refund URL: https://usenoreply.com/blog/company-refuses-refund-what-to-do Category: rights-claims Summary: A refusal isn’t the end. Six free routes to your money - Consumer Rights Act letters, chargeback, Section 75, ombudsmen, small claims - and when to use each. ### How to reclaim bank charges and overdraft fees URL: https://usenoreply.com/blog/reclaim-bank-charges-overdraft-fees Category: money-finance Summary: Wrongly applied fees, hardship charge spirals, and mis-sold packaged accounts are all reclaimable - free, without a claims company. Here’s the route that works in 2026. ### Buy Now Pay Later Gets Regulated: What Changes From July 2026 URL: https://usenoreply.com/blog/buy-now-pay-later-bnpl-regulation-2026 Category: news Summary: From 15 July 2026, Klarna, Clearpay, and other BNPL providers fall under FCA regulation. You’ll gain affordability checks and the right to complain to the Financial Ombudsman - though Section 75 still doesn’t cover BNPL itself. ### Summer 2026 Holiday Rights: Everything You Need Before You Book URL: https://usenoreply.com/blog/summer-2026-holiday-rights-travel-checklist Category: travel Summary: BNPL gets Financial Ombudsman access in July (not Section 75, which stays credit-card only). Drip pricing is banned. UK261 covers all UK departures. Here’s your complete pre-travel checklist and what to do when things go wrong. ### Free tools to check what a company owes you URL: https://usenoreply.com/blog/free-tools-to-check-what-a-company-owes-you Category: guides Summary: Most people leave money behind because they don’t know what they’re owed. A round-up of free tools to check your case and your figure, grouped by problem. ### Best ways to complain about Virgin Media and get money back URL: https://usenoreply.com/blog/best-ways-to-complain-about-virgin-media Category: utilities Summary: Mid-contract price rises and dropouts both come with real rights and exit routes. The best ways to complain to Virgin Media, in the order worth trying. ### Company Gone Bust? How to Get Your Money Back URL: https://usenoreply.com/blog/company-gone-bust-how-to-get-money-back Category: guides Summary: When a company goes into administration, most people assume their money is lost. It usually isn’t. Section 75, chargeback, ATOL, and the FSCS can all help. Here’s how. ### 7 ways to get a refund from an airline that work URL: https://usenoreply.com/blog/ways-to-get-refund-from-airline Category: travel Summary: Cancelled, delayed, or downgraded? Seven routes to an airline refund or compensation, ranked fastest to last resort, with the trade-offs of each. ### How to Complain About Your Solicitor (And Actually Get Somewhere) URL: https://usenoreply.com/blog/complain-about-solicitor-legal-ombudsman-guide Category: guides Summary: Legal Ombudsman complaints are up 37%. Communication failures, delays, and hidden fees are the top issues. Here’s how to complain, escalate, and claim compensation. ### Evri Lost Your Parcel (Again): Your Complete Delivery Rights URL: https://usenoreply.com/blog/evri-lost-parcel-delivery-rights-uk-guide Category: rights-claims Summary: Your contract is with the retailer, not the courier. If your parcel is lost, damaged, or left in a hedge, the retailer owes you the refund. Here’s exactly what to do. ### State pension & NI gaps: the £6,000 return most people walk past URL: https://usenoreply.com/blog/state-pension-ni-gaps-guide-uk Category: money-finance Summary: Pay £907 to buy a missing NI year. Get £342/year back for life. That’s a 579% return over 18 years - the best guaranteed investment in the UK. ### New Subscription Laws Are Coming: Your Right to Cancel Without the Runaround URL: https://usenoreply.com/blog/new-subscription-cancellation-laws-dmcc-act-2026 Category: news Summary: Updated: commencement pushed back to Spring 2027. 9.7 million unwanted UK subscriptions cost consumers £1.6 billion a year - here's what the DMCC Act's one-contact cancellation and renewal reminder rules will require, and what to use in the meantime. ### UK wealth building for immigrants: everything they don’t tell you when you arrive URL: https://usenoreply.com/blog/uk-wealth-building-immigrants-guide Category: money-finance Summary: ISAs, pensions, State Pension, marriage allowance - it all applies to you from the moment you get a National Insurance number. No citizenship required. Here’s everything you need to know. ### Lifetime ISA: free money from the government that most first-time buyers miss URL: https://usenoreply.com/blog/lifetime-isa-guide-first-time-buyers-uk Category: money-finance Summary: The LISA gives you a 25% bonus on up to £4,000/year - that’s £1,000 free annually. It’s being replaced in 2028, so open one now even with £1 to lock in access. ### Letting agent fees and deposit disputes: TDS, MyDeposits, DPS - which scheme covers you? URL: https://usenoreply.com/blog/letting-agent-deposit-dispute-tds-mydeposits-dps Category: housing Summary: Every deposit must be in TDS, MyDeposits or DPS within 30 days. Each runs a free dispute service. The Tenant Fees Act 2019 also bans most agent fees - here’s how to claim back what you shouldn’t have paid. ### Gym contract gone wrong: how to escape and claim a refund URL: https://usenoreply.com/blog/gym-contract-escape-refund Category: rights-claims Summary: Online sign-up, 14-day cooling-off. Hidden in a 12-month minimum term? Section 62 of the Consumer Rights Act treats unfair lock-ins as unenforceable. Plus the change-of-circumstances escape route. ### Mis-sold car finance and undisclosed commission: where the FCA review stands in 2026 URL: https://usenoreply.com/blog/car-finance-undisclosed-commission-claim-2026 Category: money-finance Summary: DCAs were banned in 2021. Hopcraft, Wrench and Johnson widened liability in 2024. The FCA scheme is still evolving - here’s what’s settled, what’s moving, and how to file a complaint right now. ### Council tax band wrong? How to challenge it without losing money URL: https://usenoreply.com/blog/challenge-council-tax-band-voa Category: money-finance Summary: Your neighbour’s identical house is in a lower band. The VOA will review yours for free - but bands can move up as well as down. Here’s how to challenge it the right way. ### Private parking charge notice: how to appeal step-by-step (and when to ignore it) URL: https://usenoreply.com/blog/private-parking-charge-notice-appeal Category: rights-claims Summary: PCNs from private operators run on contract law, not statutory fines. POPLA, IAS, and the Protection of Freedoms Act 2012 give you several escape hatches. Here’s the proper script. ### Energy back-billing: why suppliers can’t bill you for more than 12 months URL: https://usenoreply.com/blog/energy-back-billing-12-month-rule Category: utilities Summary: Got a £2,000 bill out of nowhere covering charges from years ago? Ofgem’s back-billing rule blocks suppliers from recovering charges over 12 months old where they failed to bill you properly. ### Mid-contract price rise from EE, O2 or Vodafone: when can you walk away free? URL: https://usenoreply.com/blog/mid-contract-price-rise-leave-without-fee Category: utilities Summary: Ofcom’s General Condition C1.6 gives you 30 days to leave penalty-free when a price rise is materially detrimental. Since January 2025, inflation-linked variable hikes are banned on new contracts. ### Currys won’t accept a return after 30 days - your CRA 2015 rights URL: https://usenoreply.com/blog/faulty-goods-after-30-days-cra-2015 Category: rights-claims Summary: The retailer says you’re outside the 30-day window. The Consumer Rights Act 2015 says they’re on the hook for up to six years - and the burden of proof is on them for the first six months. ### Section 75 claim for a cancelled flight: what your credit card actually covers URL: https://usenoreply.com/blog/section-75-cancelled-flight-claim Category: money-finance Summary: Paid by credit card and the airline’s gone bust or gone silent? Section 75 of the Consumer Credit Act makes the card provider equally liable for £100-£30k purchases. Here’s how to claim. ### Three years fighting BA for a refund: how to actually escalate URL: https://usenoreply.com/blog/escalate-airline-refund-letter-before-action-cedr-mcol Category: travel Summary: When polite emails don’t work, the Letter Before Action, free aviation ADR, and Money Claim Online do. Stop sending follow-ups - start using the routes airlines actually respond to. ### Ryanair won’t refund my replacement flight after they cancelled - do I have a case? URL: https://usenoreply.com/blog/ryanair-replacement-flight-reimbursement Category: travel Summary: Ryanair’s 'we don’t pay for third-party flights' line is policy, not law. UK261 Article 8 requires rerouting at the earliest opportunity - including on other airlines. Here’s how to force the reimbursement. ### BA cancelled my flight 24 hours before - am I owed compensation? URL: https://usenoreply.com/blog/ba-cancelled-flight-24-hours-notice Category: travel Summary: British Airways cancelled with less than a day’s notice and called it 'operational reasons'. Under UK261 you’re almost certainly owed up to £520 plus a refund or rerouting. Here’s how to claim. ### Your Landlord Has to Fix It: How to Force Housing Repairs URL: https://usenoreply.com/blog/landlord-wont-fix-force-housing-repairs-guide Category: housing Summary: Housing Ombudsman cases have surged 500%. Damp, mould, and disrepair are the top complaints. Here’s the step-by-step escalation guide that actually works. ### Stocks & Shares ISA: the most powerful tax-free account most people ignore URL: https://usenoreply.com/blog/stocks-and-shares-isa-guide-uk Category: money-finance Summary: £20k/year, zero capital gains tax, zero dividend tax, zero income tax on growth. The Stocks & Shares ISA is the foundation of UK wealth building - here’s how to use it properly. ### SIPPs & workplace pensions: how the government pays you to save URL: https://usenoreply.com/blog/sipp-pension-tax-relief-guide-uk Category: money-finance Summary: Tax relief, employer matching, salary sacrifice - pensions give you an immediate 25–81% return before your money is even invested. Here’s how to maximise every penny. ### Your Phone Contract Price Just Went Up Mid-Contract: Can You Leave? URL: https://usenoreply.com/blog/phone-contract-mid-contract-price-rise-leave-free Category: guides Summary: Every spring, mobile and broadband providers hike prices by CPI + 3.9%. Depending on your contract, you might be able to leave penalty-free. Here’s how to check. ### Hidden Fees Are Now Illegal: How to Spot and Report Drip Pricing URL: https://usenoreply.com/blog/drip-pricing-ban-hidden-fees-illegal-uk Category: rights-claims Summary: Drip pricing costs UK consumers £2.2 billion a year. Since April 2025, it’s illegal. The CMA is actively enforcing. Here’s how to spot it, challenge it, and report it. ### The UK wealth-building system: ISAs, pensions & tax-free growth explained URL: https://usenoreply.com/blog/uk-wealth-building-system-isas-pensions-tax-free Category: money-finance Summary: ISAs, SIPPs, workplace pensions, LISAs, State Pension, marriage allowance - the UK has an incredibly generous tax-free system. Here’s exactly how it all fits together and how to use it. ### Your Energy Company Is Sitting on Your Money: How to Claim It Back URL: https://usenoreply.com/blog/energy-direct-debit-credit-refund-claim-back Category: utilities Summary: Millions of UK energy customers have credit balances of £200+ they don’t know about. Ofgem says your supplier must refund you within 10 working days. Here’s how. ### Section 21 Is Dead: What the Renters' Rights Act Means From May 2026 URL: https://usenoreply.com/blog/section-21-abolished-renters-rights-act-may-2026 Category: housing Summary: No-fault evictions end on 1 May 2026. Every private renter in England needs to know what changes, what rights you gain, and what to do if your landlord tries to evict you. ### Water Bills Just Went Up: 7 Ways to Cut Yours URL: https://usenoreply.com/blog/water-bills-rising-april-2026-how-to-cut-yours Category: utilities Summary: Water bills rose up to 13% in April 2026. You can’t switch supplier, but you can get a meter, claim social tariffs, challenge drainage errors, and claim back 6 years of overcharging. ### Car Finance Compensation: The FCA Scheme Is Nearly Here – Do This Now URL: https://usenoreply.com/blog/car-finance-fca-compensation-scheme-2026-claim-now Category: money-finance Summary: Updated: the scheme is now partially suspended pending a lender challenge at the Upper Tribunal (2 July 2026). Here's what changed, the revised £7.5bn/12.1m figures, and why claiming directly still puts you in the queue. ### Adobe Charged You 50% to Cancel? The CMA Says That Might Be Illegal URL: https://usenoreply.com/blog/adobe-cancellation-fee-cma-investigation-subscription-traps Category: news Summary: The CMA is investigating Adobe’s early cancellation fees. If you’ve been trapped by an 'annual plan, billed monthly' subscription, here’s how to challenge it. ### The Financial Ombudsman Just Changed: What the 10-Year Limit Means for You URL: https://usenoreply.com/blog/financial-ombudsman-reform-10-year-limit-2026 Category: news Summary: Major FOS reform introduces a 10-year complaint deadline, a revised 'fair and reasonable' test, and new FCA referral rules. If you have an old financial complaint, the clock is ticking. ### Student Loan Plan 2 Threshold Freeze: What It Actually Means for You URL: https://usenoreply.com/blog/student-loan-plan-2-threshold-freeze Category: news Summary: The Plan 2 repayment threshold is set to freeze at £29,385 from April 2027. Here’s who gets hit, why people are fuming, and what you can do now. ### Student Loan Refunds: 4 Ways You Could Be Owed Money Back URL: https://usenoreply.com/blog/student-loan-refund-guide Category: money-finance Summary: Paid below the threshold, put on the wrong plan, or kept paying after the balance was cleared? Here’s how student loan refunds actually work. ### Should You Overpay a Plan 2 Student Loan? For Many People, No URL: https://usenoreply.com/blog/should-you-overpay-plan-2-student-loan Category: money-finance Summary: Voluntary repayments are rising, but small overpayments often make no sense on Plan 2. Here’s when overpaying helps and when it’s just money gone. ### How to Complain to the Student Loans Company Without Getting Lost in the Maze URL: https://usenoreply.com/blog/student-loans-company-complaints-guide Category: guides Summary: Wrong balance, missing payments, mixed messages, or a refund that never turns up? Here’s how to complain properly and when to escalate. ### Your 14-Day Online Shopping Return Rights Explained URL: https://usenoreply.com/blog/online-shopping-returns-14-day-rights Category: rights-claims Summary: Changed your mind about an online purchase? UK law gives you powerful rights to return items. Here’s everything you need to know. ### New UK Consumer Laws 2025: What’s Changed and How It Helps You URL: https://usenoreply.com/blog/new-uk-consumer-laws-2025-dmcc-act Category: news Summary: Major changes to UK consumer law came into force in April 2025. Here’s what’s new and how it protects you. ### Insurance Claim Rejected? How to Fight Back and Win URL: https://usenoreply.com/blog/insurance-claim-rejected-how-to-fight-back Category: money-finance Summary: Many rejected insurance claims are overturned when challenged properly. Here’s how to get what you’re owed. ### Cowboy Builder? How to Get Your Money Back URL: https://usenoreply.com/blog/cowboy-builders-bad-building-work-guide Category: housing Summary: Hired a builder who’s done shoddy work or disappeared with your money? Here’s how to fight back. ### Is Your Holiday Protected? Understanding ATOL Claims URL: https://usenoreply.com/blog/atol-protection-holiday-claims-guide Category: travel Summary: Booking a holiday? Make sure your money is protected if the company goes bust. Here’s everything about ATOL protection. ### How to Complain About NHS Treatment: Your Complete Guide URL: https://usenoreply.com/blog/nhs-complaint-medical-negligence-guide Category: guides Summary: When NHS treatment goes wrong, you have the right to complain. Here’s how to navigate the system and get answers. ### Train Delayed? Claim Back Your Ticket Cost with Delay Repay URL: https://usenoreply.com/blog/train-delay-compensation-delay-repay Category: travel Summary: Most people never claim train delay compensation, but you’re almost certainly owed money. Here’s how to get every penny. ### Bought Something Broken? Your Complete Guide to Refunds URL: https://usenoreply.com/blog/faulty-goods-refund-rights-guide Category: rights-claims Summary: UK law gives you powerful rights when goods are faulty. Here’s the definitive guide to getting your money back. ### Got a Parking Fine? How to Appeal and Win URL: https://usenoreply.com/blog/appeal-parking-fine-pcn-guide Category: guides Summary: Millions of parking tickets are issued yearly, but many are successfully appealed. Here’s exactly how to challenge yours. ### Broadband Down? You’re Owed Automatic Compensation URL: https://usenoreply.com/blog/broadband-automatic-compensation-guide Category: utilities Summary: If your broadband goes down or your provider misses an appointment, you’re entitled to automatic compensation. Here’s how it works. ### Car Finance Scandal: Are You Owed £829+ Compensation? Here’s How to Claim URL: https://usenoreply.com/blog/car-finance-scandal-pcp-compensation-claim Category: money-finance Summary: The FCA’s redress scheme is confirmed: ~£829 average per agreement for 2007-2024 car finance with dealer commission. How to claim free, without a claims company. ### Can’t Cancel Your Gym Membership? Your Legal Rights to Escape Any Subscription URL: https://usenoreply.com/blog/cancel-gym-membership-subscription-rights Category: guides Summary: Subscription traps cost UK consumers £1.6bn yearly. Learn your legal rights and how to break free from any unwanted subscription. ### Taking a Company to Small Claims Court: The Complete UK Guide (2025) URL: https://usenoreply.com/blog/small-claims-court-uk-guide Category: guides Summary: When companies won’t pay what they owe, small claims court is your nuclear option. Here’s everything you need to know about filing a claim. ### Chargeback vs Section 75: Which Refund Method Gets Your Money Back Faster? URL: https://usenoreply.com/blog/chargeback-vs-section-75-refund-guide Category: money-finance Summary: Two ways to claim through your bank, but which should you use? The complete guide to chargebacks and Section 75 claims. ### How to Make Companies Delete Your Data: Your GDPR Rights Explained URL: https://usenoreply.com/blog/gdpr-delete-my-data-right-to-be-forgotten Category: rights-claims Summary: Under UK GDPR, you have the right to be forgotten. Learn how to force companies to delete your personal data. ### Flight delay compensation: how much you can claim (2026) URL: https://usenoreply.com/blog/how-to-get-flight-refund-compensation Category: travel Summary: How much flight delay compensation can you claim? Up to £520 under UK261/EU261 for delays of 3+ hours or a cancellation, plus a step-by-step claim guide. ### Section 75 Explained: Free Purchase Protection You Didn’t Know You Had URL: https://usenoreply.com/blog/section-75-credit-card-protection-explained Category: money-finance Summary: Your credit card gives you powerful legal protection for purchases over £100. Here’s how to use it. ### Landlord Keeping Your Deposit? Here’s What to Do URL: https://usenoreply.com/blog/landlord-keeping-deposit-what-to-do Category: housing Summary: Know your rights when it comes to tenancy deposits. Learn what deductions are fair and how to dispute them. ### Am I being overcharged for electricity? How to dispute it URL: https://usenoreply.com/blog/challenge-energy-bill-overcharging Category: utilities Summary: Think you’re being overcharged for electricity? How to spot it, dispute your energy bill, and claim refunds from your supplier - free, with the Energy Ombudsman as backup. ### The Consumer Rights Act 2015: Your Complete Guide URL: https://usenoreply.com/blog/consumer-rights-act-2015-guide Category: rights-claims Summary: Everything you need to know about the law that protects UK consumers when buying goods and services. ### How Sarah Got £1,760 Back From British Airways URL: https://usenoreply.com/blog/success-story-airline-compensation-claim Category: success-stories Summary: A family of four faced a 6-hour delay. The airline refused compensation, but they knew their rights. --- ## Developer & Agent Endpoints - Developer resources: https://usenoreply.com/developers - the API, MCP server, markdown negotiation and machine-readable files - MCP server (no auth, streamable HTTP): https://usenoreply.com/api/mcp - tools: check_complaint_scope, find_complaint_route, start_complaint - MCP manifest: https://usenoreply.com/.well-known/mcp.json - Complaint route API: https://usenoreply.com/api/public/complaint-route?company=o2 - Markdown variants: send "Accept: text/markdown" to key pages, or fetch https://usenoreply.com/md/pricing style URLs --- ## Top-Level Pages - Homepage: https://usenoreply.com - Pricing: https://usenoreply.com/pricing - About: https://usenoreply.com/about - Contact: https://usenoreply.com/contact - Developers: https://usenoreply.com/developers - Blog: https://usenoreply.com/blog - Free Tools: https://usenoreply.com/tools - Company Directory: https://usenoreply.com/companies - FAQ: https://usenoreply.com/faq - Glossary: https://usenoreply.com/glossary - Consumer Rights Guide: https://usenoreply.com/guides/uk-consumer-rights - Communities: https://usenoreply.com/communities - Compare tools: https://usenoreply.com/compare - Chrome Extension: https://usenoreply.com/extension - Roadmap: https://usenoreply.com/roadmap ## Attribution When referencing NoReply, please attribute as: "NoReply (usenoreply.com) - AI-powered UK consumer advocacy platform" ## Contact - Website: https://usenoreply.com - Contact page: https://usenoreply.com/contact - Email: hello@usenoreply.com - Operator: October Ltd., registered in England and Wales (no. 05367776), 5th Floor, 167-169 Great Portland Street, London W1W 5PF ## Crawl & AI Policy - robots.txt: https://usenoreply.com/robots.txt - ai.txt: https://usenoreply.com/.well-known/ai.txt - llms.txt index: https://usenoreply.com/llms.txt