# Use NoReply in ChatGPT and Claude

Add NoReply to ChatGPT or Claude and your assistant can look up who to complain to, the ombudsman that actually hears it, what a delayed flight is worth and which deadlines are running. Sign in and it can see your own cases too.

Server address (nothing to install):

```
https://usenoreply.com/api/mcp
```

## Claude

- Claude.ai or the desktop app: Settings, then Connectors, then Add custom connector, and paste the address. Custom connectors are on paid plans, and a Team or Enterprise owner may need to allow them.
- Claude Code: `claude mcp add --transport http noreply https://usenoreply.com/api/mcp`

## ChatGPT

Open chatgpt.com/plugins, press the plus button, choose Add custom MCP server and paste the address. NoReply is not in ChatGPT's directory yet, so it is added by address. Custom servers need a plan that allows them.

## Anything else

Any assistant that supports remote MCP servers: add a streamable HTTP server with the address above.

## Things to ask

- Who do I complain to about my O2 signal, and what happens if they refuse?
- I booked a hotel through Booking.com and the room was filthy. Who is responsible?
- My flight from London to Madrid landed 4 hours late. What am I owed?
- Show me my NoReply cases.

## Your own cases

Ask it to show your NoReply cases. A NoReply sign-in opens the first time. It can list your cases, show where each stands and start a draft. It cannot send anything to a company, spend credits or see anyone else's cases. The sign-in is on usenoreply.com and shows who is asking; your assistant never sees your password.

## Questions

**Does it cost anything?** Adding NoReply to your assistant is free, and so are the lookups: complaint routes, who is responsible, flight compensation and deadlines.

**Does it send my complaint for me?** No. It can start a draft case for you, then you open it on usenoreply.com to carry on. Nothing is emailed to a company from your assistant.

**Do I need a NoReply account?** Not for the lookups. You only need one to see your own cases, and the sign-in opens the first time you ask about them.

**Which complaints can it help with?** UK and EU consumer complaints: faulty goods, poor service, flights, refunds. NoReply does not handle financial services, personal injury, housing disrepair, criminal injury, employment or welfare benefits, and for those it names the free route to use instead.

**How do I remove it?** Remove NoReply from your assistant’s connector settings. In Claude that is Settings, then Connectors. In ChatGPT it is the plugins page.

**Is this the same account as the NoReply website?** Yes. Cases you start from your assistant show up on usenoreply.com, and the other way round.

HTML version of this page: [https://usenoreply.com/mcp](https://usenoreply.com/mcp)

For developers: [https://usenoreply.com/developers](https://usenoreply.com/developers)

---

## Where to go next

- Machine-readable index: [llms.txt](https://usenoreply.com/llms.txt) · [llms-full.txt](https://usenoreply.com/llms-full.txt)
- Developers (API + MCP): [https://usenoreply.com/developers](https://usenoreply.com/developers)
- Sitemap: [https://usenoreply.com/sitemap.xml](https://usenoreply.com/sitemap.xml)
- Contact: [https://usenoreply.com/contact](https://usenoreply.com/contact) · hello@usenoreply.com

NoReply (usenoreply.com) - UK consumer complaints: what you're owed, which law applies, who to write to. Operated by October Ltd., registered in England and Wales (no. 05367776).