Complain to Airbnb
Online marketplace for accommodation
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Common Airbnb Complaints
Laws That Protect You
Package Travel Regulations 2018
Protection for package holidays including compensation for significant issues.
Consumer Rights Act 2015
Travel services must be performed with reasonable care and skill.
ATOL Protection
Financial protection for air package holidays if company fails.
Tips for Airbnb Complaints
- Document everything with photos and videos
- Report problems to the rep immediately and get written confirmation
- Keep all receipts for expenses caused by issues
- Package holidays have stronger protection than DIY bookings
- Check if your booking is ATOL or ABTA protected
Contact Emails
support@airbnb.com
Customer Service
legal@airbnb.com
Complaints
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Create My Airbnb ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Airbnb or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.