How to Complain About Your Solicitor (And Actually Get Somewhere)
Legal Ombudsman complaints are up 37%. Communication failures, delays, and hidden fees are the top issues. Here's how to complain, escalate, and claim compensation.
Guides, wins, and what we’ve been building.
Legal Ombudsman complaints are up 37%. Communication failures, delays, and hidden fees are the top issues. Here's how to complain, escalate, and claim compensation.
Your contract is with the retailer, not the courier. If your parcel is lost, damaged, or left in a hedge, the retailer owes you the refund. Here's exactly what to do.
Pay £907 to buy a missing NI year. Get £342/year back for life. That's a 579% return over 18 years - the best guaranteed investment in the UK.
9.7 million unwanted UK subscriptions cost consumers £1.6 billion a year. New DMCC Act rules bring one-contact cancellation, cooling-off periods, and renewal reminders.
ISAs, pensions, State Pension, marriage allowance - it all applies to you from the moment you get a National Insurance number. No citizenship required. Here's everything you need to know.
The LISA gives you a 25% bonus on up to £4,000/year - that's £1,000 free annually. It's being replaced in 2028, so open one now even with £1 to lock in access.
Every deposit must be in TDS, MyDeposits or DPS within 30 days. Each runs a free dispute service. The Tenant Fees Act 2019 also bans most agent fees - here's how to claim back what you shouldn't have paid.
Online sign-up, 14-day cooling-off. Hidden in a 12-month minimum term? Section 62 of the Consumer Rights Act treats unfair lock-ins as unenforceable. Plus the change-of-circumstances escape route.
DCAs were banned in 2021. Hopcraft, Wrench and Johnson widened liability in 2024. The FCA scheme is still evolving - here's what's settled, what's moving, and how to file a complaint right now.
Your neighbour's identical house is in a lower band. The VOA will review yours for free - but bands can move up as well as down. Here's how to challenge it the right way.