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Free Tool

Consumer Rights
Checker

Not sure if you have a valid complaint? Describe your issue and we'll tell you which UK consumer laws apply and how strong your case is.

Know Your Rights

Discover which UK consumer laws protect you in your specific situation.

Assess Your Case

Get an instant assessment of your complaint's strength and what you need.

Take Action

Receive personalized recommendations and next steps to resolve your issue.

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Your complaint details are not stored. This is a free tool.

How It Works

  1. 1Select your complaint category
  2. 2Describe what happened in detail
  3. 3Get instant analysis of your rights
  4. 4See recommended next steps

Your Privacy

This tool runs entirely in your browser. We don't store your complaint details or share them with anyone. No account required.

Example Complaints

  • • Faulty laptop, store refusing refund
  • • Package never arrived, seller unresponsive
  • • Gym won't let me cancel my membership
  • • Overcharged on my utility bill
  • • Holiday company changed my booking

Ready for a Professional Complaint Letter?

Turn your complaint into a legally-backed letter that companies have to take seriously. Free to start.

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