Response deadline
tracker
Still waiting for a company to respond? Track their regulatory deadline and know exactly when you can escalate your complaint.
Works Worldwide
Tracks deadlines for UK, US, EU, Australia, and Canada.
Regulatory Rules
Based on local consumer protection regulations by industry.
Escalation Guide
Know exactly when and how you can escalate your complaint.
Deadlines by Country
FCA, Ofgem, Ofcom
CFPB, FCC, FTC
National bodies
AFCA, TIO
OBSI, CCTS
Common questions
How do response deadlines vary by country?
UK has strict 8-week rules for regulated industries. US deadlines vary by agency (CFPB: 15 days, FCC: 30 days). Australia uses AFCA (45 days) and TIO (15 days). EU and Canada have their own frameworks.
What if they don't respond at all?
In most countries, failure to respond within the regulatory deadline is itself grounds to escalate. This might be to an ombudsman (UK/AU), federal agency (US), or consumer tribunal.
What's a deadlock or final response letter?
A final response letter means the company has given their final decision. In most jurisdictions, you can escalate immediately without waiting for the full deadline period.
Tips for success
- Always complain in writing (email is fine)
- Keep a record of dates and responses
- Ask for a complaint reference number
- Request a deadlock letter if stuck
- Don't accept 'we're still investigating' forever
Need to chase a response?
Generate a professional follow-up letter to push for a response. Free to start.
Start Your Free ComplaintRelated
Other places this tool comes in handy - plus the companies most likely to be on the receiving end.