NoReply
Press Kit
Everything journalists need to write about NoReply. Company info, key stats, founder story, and brand assets.
The Problem We're Solving
UK consumers face an uphill battle. These industry statistics show why tools like NoReply matter.
£4B+
Lost to loyalty penalties
UK consumers overpay annually
Source: CMA, 2018
54%
Give up on complaints
Never escalate despite being wronged
Source: Citizens Advice, 2023
8 weeks
Average response time
Before ombudsman escalation allowed
Source: FCA Guidelines
73%
Win when they persist
Of escalated complaints succeed
Source: Financial Ombudsman, 2023
Company Boilerplate
Ready-to-use company descriptions. Click to copy.
Short Version (1 paragraph)
NoReply is an AI-powered consumer advocacy platform that helps UK consumers fight back against companies. Users describe their issue, upload evidence, and NoReply generates professional, legally-backed complaint letters citing relevant consumer protection laws.
Long Version (2 paragraphs)
NoReply is an AI-powered consumer advocacy platform built for UK consumers who've been ignored, dismissed, or mistreated by companies. The platform transforms frustrated experiences into professional, legally-grounded complaint letters that demand attention.
Unlike traditional claims management companies or legal services, NoReply empowers users to take action themselves. The AI researches relevant consumer protection laws (Consumer Rights Act 2015, UK261, Section 75, and more), identifies the right contacts at companies, and generates letters designed to get results – all in minutes rather than hours.
NoReply also offers free consumer rights tools covering everything from flight compensation calculators to warranty checkers, helping users understand their rights before they take action.
The Story Behind NoReply
It started with an optician who took £500 from me, a letting agent withholding my deposit for no reason, and an airline that refused to pay up after a severely delayed flight. I eventually got my money back from all of them – but the amount of energy it took was exhausting.
I built a simple notes app to track the details – company names, what went wrong, which laws they'd broken. It helped me stay organised and build my case. Then a family member asked me to help them fight a car rental company. Then a friend needed help with their phone network. I kept adding features they needed.
That notes app gradually became NoReply. I didn't set out to build a product – I just got tired of watching people get ripped off and give up because fighting back felt impossible.
— James, Founder of NoReply
Brand Guidelines & Assets
Logos, colors, typography, and voice guidelines for accurate representation.
Writing About NoReply?
We're happy to provide additional information, arrange interviews, or connect you with NoReply users willing to share their stories.
press@usenoreply.comWe typically respond within 24 hours.