What We're
Building Next
Our roadmap is driven by user feedback and our mission to make consumer rights accessible to everyone.
15
Shipped
1
Building
13
Planned
6
Exploring
Currently Building
Features actively being developed right now.
Deadline Reminder System
Core Features
Automated email reminders for 14-day response deadlines, follow-up dates, and escalation timelines.
Coming Soon
Features on our roadmap, ordered by priority.
Ombudsman Directory
Escalation
Built-in directory of UK ombudsmen and regulatory bodies with direct links to complaint forms.
Small Claims Court Guidance
Escalation
Step-by-step guide to filing a claim through Money Claims Online (MCOL) when escalation fails.
Response Analysis
Core Features
AI analysis of company responses to identify if their offer meets legal requirements.
Case Archiving
Case Management
Archive resolved cases to keep your dashboard clean while retaining records.
Letter Version History
Case Management
Track multiple versions of generated letters and compare changes.
Email Integration
Core Features
Send complaint letters directly from the platform via email.
Scottish Law Support
Legal Coverage
Specific guidance for Scottish consumer law nuances and different regulatory bodies.
EU261 Flight Compensation
Specialized Claims
Specialized workflow for flight delay/cancellation claims under EU261 regulation.
Package Travel Claims
Specialized Claims
Dedicated support for Package Travel Regulations claims (complex holiday complaints).
BNPL Protection Guidance
Payment Protection
Guidance for Buy Now Pay Later disputes (Klarna, Clearpay) which have different protections than credit cards.
Two-Factor Authentication
Privacy & Security
Add 2FA support for enhanced account security.
Success Rate Analytics
Analytics
View resolution statistics by company - "85% of British Airways cases resolved".
Social Media Drafts
Escalation
Generate Twitter/X complaint threads and other social media posts for public escalation.
Under Consideration
Ideas we're evaluating based on user feedback.
Mobile App
Platform
Native iOS and Android apps for managing cases on the go.
Multi-Language Support
Accessibility
Support for multiple languages to serve the UK's diverse population.
Team/Family Accounts
Platform
Share cases with family members or manage cases on behalf of others.
API Access
Platform
Public API for integrating NoReply into other workflows and applications.
White-Label Solution
Business
White-label version for consumer advocacy agencies and legal firms.
B2B Complaint Handling
Legal Coverage
Support for business-to-business complaints (different legal protections apply).
Recently Completed
Features we've shipped and you can use today.
Voice & Text Input
Core Features
Describe your issue naturally via voice recording or text. Our AI structures it into a professional complaint.
Evidence Upload & Analysis
Core Features
Upload receipts, screenshots, and documents. AI analyzes each piece of evidence and extracts key details.
Company Intelligence
Core Features
AI-powered research finds company contact details, executive contacts, complaint patterns, and response rates.
Terms & Conditions Analysis
Core Features
AI-powered analysis of company T&Cs to find loopholes, unfair terms, and what the company might use against you.
Free Consumer Tools
Free Tools
10 free tools including Rights Checker, Flight Compensation Calculator, Section 75 Checker, and more.
PDF Letter Export
Core Features
Export generated letters as professionally formatted PDF documents ready to print or email.
Draft Auto-Save
UX Improvements
Auto-save progress in the case creation wizard so you don't lose work if you close the browser.
Letter Before Action
Letter Types
Generate legally-compliant Letter Before Action (LBA) as the final step before court proceedings.
Follow-up Letters
Letter Types
Generate follow-up letters when companies don't respond within 14 days.
Escalation Letters
Letter Types
Generate letters to ombudsmen and regulatory bodies when companies fail to resolve issues.
Section 75 & Chargeback Claims
Letter Types
Generate specific letters for credit card Section 75 claims and debit card chargebacks.
AI Case Assistant
Core Features
Chat with AI to get help with your case, understand your rights, and get advice on next steps.
GDPR Data Export
Privacy & Security
Export all your case data, evidence metadata, and messages as JSON for data portability.
Account Deletion
Privacy & Security
Permanently delete your account and all associated data (GDPR right to erasure).
Password Change
Privacy & Security
Change your account password from the settings page.
Feature Requests
Vote on features you want to see, or submit your own ideas. We build what you need.
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