Holiday
Compensation Calculator
Holiday ruined or cancelled? Calculate what compensation you may be entitled to under the Package Travel Regulations.
Package Holidays
Covers ATOL-protected and package travel bookings.
PTR Rights
Based on Package Travel Regulations 2018.
Quick Assessment
Find out what compensation you may be entitled to.
Package Holiday Rights
ATOL Protection
Refund and repatriation if company fails
Price Changes
Limited to 8%, can cancel if more
Significant Changes
Right to cancel for free
Performance Issues
Compensation for problems during holiday
24/7 Assistance
Tour operator must help in emergencies
Common Questions
What counts as a package holiday?
A combination of at least two travel services (flight, accommodation, car hire, etc.) sold together. This includes holiday packages, cruise holidays, and linked travel arrangements.
What can I claim for?
You can claim for the difference between what you paid for and what you received, plus compensation for loss of enjoyment. This could include hotel downgrades, missed excursions, or significant disruption.
How long do I have to claim?
You have 6 years to make a claim in England and Wales (5 years in Scotland). However, it's best to complain as soon as possible while evidence is fresh.
Claiming Tips
- Document everything - photos, receipts, times
- Report problems to rep/tour operator immediately
- Keep a diary of issues during your trip
- Get witness statements if possible
- Check ATOL certificate for protection details
Tour Operator Not Helping?
If your holiday company won't compensate you fairly, NoReply can help you escalate to ABTA or take further action.
Start Your Claim