Complain to Expedia
Online travel agency
TravelCommon Expedia Complaints
Laws That Protect You
Package Travel Regulations 2018
Protection for package holidays including compensation for significant issues.
Consumer Rights Act 2015
Travel services must be performed with reasonable care and skill.
ATOL Protection
Financial protection for air package holidays if company fails.
Tips for Expedia Complaints
- Document everything with photos and videos
- Report problems to the rep immediately and get written confirmation
- Keep all receipts for expenses caused by issues
- Package holidays have stronger protection than DIY bookings
- Check if your booking is ATOL or ABTA protected
If Expedia Doesn't Respond
- 1
Travel Company
Allow 14 daysContact the travel company's customer service team directly
- 2
ABTA / ATOL
If your booking is ABTA/ATOL protected, escalate through their dispute resolution scheme
Visit website - 3
ADR Scheme
8 weeksMany travel companies subscribe to an ADR scheme; check their T&Cs
- 4
Contact Emails
service@expedia.co.uk
Customer Service
customerrelations@expedia.co.uk
Complaints
Expected Response Time
28 days
Travel companies should respond within 28 days. Package holiday operators have additional obligations under the Package Travel Regulations.
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Frequently Asked Questions
Tools & guides for your Expedia complaint
Free calculators and explainers that strengthen the case you make to Expedia.
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- 7 ways to get a refund from an airline that workCancelled, delayed, or downgraded? Seven routes to an airline refund or compensation, ranked fastest to last resort, with the trade-offs of each.
Other Travel Companies
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Create My Expedia ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Expedia or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.
Last reviewed: by NoReply Editorial