Fight Back. Right Where You Need It.
Get real-time legal guidance and AI-powered response suggestions during live chats with companies. Your rights, always at hand.
NoReply
Consumer Advocate
Relevant Rights
Consumer Rights Act 2015
Right to refund within 30 days for faulty goods
Satisfactory Quality
Products must be free from defects
Pro Tip
Store policy cannot override your statutory rights
3 rights apply to your situation
Active complaint
Customer Support
Online
NoReply
Consumer Advocate
Relevant Rights
Consumer Rights Act 2015
Right to refund within 30 days for faulty goods
Satisfactory Quality
Products must be free from defects
Pro Tip
Store policy cannot override your statutory rights
3 rights apply to your situation
Active complaint
Your Secret Weapon in Every Chat
Stop feeling unprepared when companies push back. Have everything you need right in your browser.
Instant Legal Reference
Look up your consumer rights in real-time. Get relevant laws, regulations, and precedents as you chat with support.
AI Response Suggestions
Paste what the company says and get AI-powered response suggestions. Choose firm, polite, or escalation tones.
Complaint Context at Hand
Access your NoReply complaints directly in the sidebar. Reference your evidence and letter points during conversations.
Works With Any Company
The extension automatically detects company types and shows relevant consumer rights.
Retailers
Online shops, marketplaces, electronics
Airlines
Flights, holidays, travel agents
Telecoms
Broadband, mobile, TV packages
Finance
Banks, credit cards, buy now pay later
Utilities
Energy, water, home services
Subscriptions
Streaming, software, memberships
How It Works
Get set up in under a minute. No technical skills required.
Install the Extension
Add NoReply to Chrome with one click. It's free and takes seconds.
Log In to Your Account
Connect with your existing NoReply account to sync your complaints and credits.
Open the Sidebar
Click the NoReply icon when you're on a support chat or company website.
Get Real-Time Help
Receive legal references, response suggestions, and save notes to your complaints.
"I was on live chat with my broadband provider and they kept saying no to my refund request. I opened NoReply, saw I had rights under Ofcom regulations, and used the suggested response. Got my £120 back within 10 minutes."
James T.
Manchester, UK
Frequently Asked Questions
Everything you need to know about the NoReply extension.
Is the extension free?
Yes! The extension is completely free to install and use. Some advanced AI features use credits from your NoReply account.
Does it work on any website?
The extension works on any website where you're chatting with customer support. It automatically detects the type of company and shows relevant consumer rights.
Is my data secure?
Absolutely. We never store your chat conversations. The extension only processes data locally and syncs with your NoReply account when you explicitly save notes to a case.
Do I need a NoReply account?
You'll need a free NoReply account to use the AI response suggestions and save notes to your cases. Legal references work without an account.
Ready to Fight Smarter?
Add the extension to Chrome and start getting real-time help in your next support conversation.
Your complaints and credits sync automatically when you log in.