Cooling-off
period checker
Changed your mind about a purchase? Check if you can still cancel based on the consumer protection laws in your country.
Works Worldwide
UK and EU cooling-off rights, including online purchases.
Know Your Rights
Get jurisdiction-specific advice based on local consumer laws.
Easy Cancellation
Step-by-step guidance and cancellation notice generator.
Cooling-Off by Country
Online, phone, doorstep
Common questions
What is a cooling-off period?
A cooling-off period gives you the right to cancel a purchase and get a refund without giving a reason. In the UK and EU you get 14 days on most things bought online or away from a shop.
Does it apply to in-store purchases?
Generally no - most countries don’t require a cooling-off period for in-store purchases. However, many retailers offer voluntary return policies. Faulty goods are always protected.
Your privacy
This tool calculates your rights locally. We don't store your purchase details or share them with anyone.
Need to cancel a purchase?
Generate a professional cancellation notice that cites your legal rights. Free to start.
Start Your Free ComplaintRelated
Other places this tool comes in handy - plus the companies most likely to be on the receiving end.