Letting Agent
Fee Checker
Most letting agent fees are now banned. Check if the fee you were charged is illegal and get a refund letter.
Instant Assessment
Checks your fee against the complete list of banned charges under the Tenant Fees Act 2019.
Refund Letter
Generates a ready-to-send letter citing the specific section of the Act that bans your fee.
£30,000 Fine Warning
Letting agents face fines of up to £30,000 for charging banned fees. Your letter will reference this.
Letting Agent Fee Checker
Check if a fee charged by your letting agent is illegal under the Tenant Fees Act 2019.
Banned Fees Include
Common Questions
What fees are banned?
Almost all fees except rent, a refundable deposit (capped at 5 weeks' rent), a holding deposit (capped at 1 week's rent), and fees for specific tenant requests like changing the tenancy.
When did the ban start?
The Tenant Fees Act 2019 came into force on 1 June 2019 for new tenancies, and 1 June 2020 for all existing tenancies.
Can I get a refund for old fees?
You can claim back banned fees paid after 1 June 2019 (or 1 June 2020 for pre-existing tenancies). There's no formal time limit, but act promptly.
Why Use NoReply?
Our free tools give you instant answers. When you need to take action, our AI generates professional complaint letters that get results.
Agent Refusing Your Refund?
Generate a full complaint letter citing the Tenant Fees Act 2019 and escalate to Trading Standards.
Start Your Free Complaint