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UK Consumer Complaint Index · Telecoms

UK pay-monthly mobile complaints league table Q3 2025

Ofcom counts every complaint about pay-monthly mobile providers and publishes a quarterly scoreboard. Here's the most recent quarter, ranked from fewest to most complaints per 100,000 customers. Covers July to September 2025.

Data last updated: Ofcom Q3 2025

View source on ofcom.org.uk
Complaints per 100,000 subscribers
lower is better
Ofcom Q3 2025 mobile complaints league
RankProviderTier
1EE1 per 100,000Gold
2iD Mobile1 per 100,000Silver
3Tesco Mobile1 per 100,000Silver
4Vodafone1 per 100,000Standard
5O23 per 100,000Below average
6Three3 per 100,000Below average
7Sky Mobile3 per 100,000Below average

For comms & PR teams

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Top 10 providers for UK Mobile Networks.

<iframe src="https://usenoreply.com/embed/data/telecom-mobile-complaints?top=10"
        width="100%" height="520" frameborder="0" loading="lazy"
        title="UK Mobile Networks complaint league table - NoReply Index">
</iframe>
An iframe to our league table. Refreshes automatically each quarter.
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Footer, about page, press kit or PR section - anywhere your team wants to show that the ranking is independently verified.

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Methodology

The composite score, weights and source data are documented at /data/methodology. If anything looks wrong, we'll fix it - the dataset is public and re-runnable.

All figures sourced from UK regulators under Open Government Licence v3.0 unless noted. Numbers are verbatim from the regulator’s published dataset; composite scores are computed using the public methodology at /data/methodology. Spot an error? Email index@usenoreply.com.