Complain to DHL
International courier and parcel service
DeliveryBe the first to file a complaint against DHL and help build our community data.
Common DHL Complaints
Laws That Protect You
Consumer Rights Act 2015
Delivery services must be performed with reasonable care and skill.
Consumer Contracts Regulations 2013
Goods must be delivered within 30 days unless otherwise agreed.
Tips for DHL Complaints
- The retailer is responsible, not the courier - complain to the seller first
- Take photos of damaged packaging before opening
- Check 'safe place' instructions on your account
- Request signature on delivery for valuable items
- Keep tracking information and delivery notifications
Contact Emails
customer.service.uk@dhl.com
Customer Service
ukcomplaints@dhl.com
Complaints
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Create My DHL ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to DHL or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.