Complain to Direct Line
UK insurance company
InsuranceBe the first to file a complaint against Direct Line and help build our community data.
Common Direct Line Complaints
Laws That Protect You
Consumer Insurance Act 2012
Requires consumers to take reasonable care not to misrepresent facts.
FCA Insurance Conduct of Business
Rules for fair treatment and claims handling.
FCA Consumer Duty
Insurance firms must act in customers' best interests.
Tips for Direct Line Complaints
- Read your policy documents carefully before claiming
- Keep all correspondence and claim reference numbers
- Insurers must handle claims fairly and promptly
- The Financial Ombudsman is free to use
- Get independent valuations for disputed amounts
Contact Emails
customer.relations@directlinegroup.co.uk
Customer Service
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Create My Direct Line ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Direct Line or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.