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Complain to Jet2

UK leisure airline and package holiday company

Airline

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Laws That Protect You

UK261 Flight Compensation Regulation

Compensation of £220-£520 for delays over 3 hours, cancellations, and denied boarding on UK flights.

UK261/2004Article 7

Consumer Rights Act 2015

Services must be performed with reasonable care and skill.

Section 49Section 54

Tips for Jet2 Complaints

  • Keep your boarding pass and booking confirmation
  • Document the delay with photos of departure boards
  • Airlines must provide food, drink, and accommodation for long delays
  • You can claim for flights up to 6 years old
  • Extraordinary circumstances don't include crew shortages or technical issues

Contact Emails

customerservices@jet2.com

Customer Service

customer.relations@jet2.com

Complaints

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Disclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Jet2 or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.