Complain to Shell Energy
UK energy supplier
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Common Shell Energy Complaints
Laws That Protect You
Consumer Rights Act 2015
Utility services must be performed with reasonable care and skill.
Ofgem Standards of Conduct
Rules for fair treatment and accurate billing.
Tips for Shell Energy Complaints
- Take regular meter readings and photos
- Keep copies of all bills and statements
- Energy companies must give notice before price increases
- You can switch supplier without penalty in most cases
- The Energy Ombudsman can help after 8 weeks
Contact Emails
customerservice@shellenergy.co.uk
Customer Service
complaints@shellenergy.co.uk
Complaints
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Create My Shell Energy ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Shell Energy or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.