Complain to The Gym Group
UK budget gym chain
GymBe the first to file a complaint against The Gym Group and help build our community data.
Common The Gym Group Complaints
Laws That Protect You
Consumer Rights Act 2015
Gym services must be performed with reasonable care and skill.
Consumer Contracts Regulations 2013
14-day cooling-off period for gym memberships signed online or off-premises.
Unfair Terms Regulations
Contract terms must be fair and clearly explained.
Tips for The Gym Group Complaints
- Check the minimum contract period before signing
- You have 14 days to cancel online sign-ups
- Gyms can't enforce unfair cancellation terms
- Medical evidence may allow early termination
- Direct debit gives you chargeback rights
Contact Emails
membersupport@thegymgroup.com
Customer Service
complaints@thegymgroup.com
Complaints
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Create My The Gym Group ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to The Gym Group or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.