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Complain to TUI

Package holiday and travel company

Travel

Be the first to file a complaint against TUI and help build our community data.

Laws That Protect You

Package Travel Regulations 2018

Protection for package holidays including compensation for significant issues.

Regulation 15Regulation 16

Consumer Rights Act 2015

Travel services must be performed with reasonable care and skill.

ATOL Protection

Financial protection for air package holidays if company fails.

Tips for TUI Complaints

  • Document everything with photos and videos
  • Report problems to the rep immediately and get written confirmation
  • Keep all receipts for expenses caused by issues
  • Package holidays have stronger protection than DIY bookings
  • Check if your booking is ATOL or ABTA protected

Contact Emails

customer.support@tui.co.uk

Customer Service

customerrelations@tui.co.uk

Complaints

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Disclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to TUI or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.