Complain to Virgin Atlantic
UK long-haul airline
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Common Virgin Atlantic Complaints
Laws That Protect You
UK261 Flight Compensation Regulation
Compensation of £220-£520 for delays over 3 hours, cancellations, and denied boarding on UK flights.
Consumer Rights Act 2015
Services must be performed with reasonable care and skill.
Tips for Virgin Atlantic Complaints
- Keep your boarding pass and booking confirmation
- Document the delay with photos of departure boards
- Airlines must provide food, drink, and accommodation for long delays
- You can claim for flights up to 6 years old
- Extraordinary circumstances don't include crew shortages or technical issues
Contact Emails
customer.relations@fly.virgin.com
Customer Service
complaints@fly.virgin.com
Complaints
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Create My Virgin Atlantic ComplaintDisclaimer: NoReply is an independent consumer advocacy platform. We are not affiliated with, endorsed by, or connected to Virgin Atlantic or any of the companies listed on this site. Contact information is sourced from publicly available company websites. Statistics shown are based solely on cases filed through our platform. This page is for informational purposes only and does not constitute legal advice.