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2026 comparison

NoReply vs FlightOwed: flat fee vs no-win-no-fee for flight compensation

FlightOwed will run your UK261 claim for a percentage. NoReply drafts the same letter for free, and you send it yourself or pay a flat fee to have us send it. Same regulation, different deal. Here’s the honest comparison.

Last updated: September 2026 | UK consumer complaints

The short version

FlightOwed has built a real business handling UK261 claims and their published success rates back that up. If you want to lob the case over the fence and never touch it again, they’ll do that - in exchange for a slice of the payout. NoReply’s pitch is the opposite: the letter is free, £9.99 has us send it and chase if you want that, and you keep the whole £520 or very nearly. Pick FlightOwed if you value a hands-off service. Pick NoReply if you value a hands-full wallet.

NoReply vs FlightOwed - side by side

Pricing model

NoReply

The letter is free, and you can send it yourself. £9.99 a case (£4.99 on your first) has NoReply send it, bring their replies back onto the case and chase if it stalls. Or £29 a year (£14.50 the first year) for every case. You keep 100% of any compensation.

FlightOwed

No-win-no-fee. FlightOwed deducts a percentage of the recovered amount - their fee structure and exact percentage are listed on flightowed.com.

Coverage

NoReply

Everyday UK and EU consumer disputes: shopping and deliveries, flights and trains, broadband and mobile, energy and water, subscriptions and services. Not financial services, personal injury, housing disrepair, employment, criminal injury or benefits claims - those are regulated, so we point you to the free route (the Financial Ombudsman, Acas, Shelter, CICA, Citizens Advice) instead. Plus 60+ free tools.

FlightOwed

Flight compensation only - delays, cancellations, denied boarding under UK261/EU261.

How the claim is built

NoReply

AI applies UK261/EU261 to your route and delay and drafts the letter, free. Send it from your own email, or have NoReply send it and track the airline’s replies.

FlightOwed

You hand over the case. FlightOwed’s team negotiates with the airline on your behalf.

Who keeps the money

NoReply

You. The airline pays you directly.

FlightOwed

FlightOwed receives the payout from the airline and pays you the balance after deducting the service fee.

Public stats

NoReply

We don’t publish user counts.

FlightOwed

FlightOwed states on flightowed.com that around 90% of British Airways claims they handle succeed - high success rate, with the trade-off being commission.

What about non-flight cases?

NoReply

Same tool handles your broadband refund, faulty laptop, late train, parking fine, gym escape, GDPR request and 40+ more scenarios.

FlightOwed

FlightOwed is flight-only - you’d need a separate service for non-flight disputes.

Best for

NoReply

Passengers who want every penny of the UK261 payout and a tool that also covers their other complaints.

FlightOwed

Passengers who want completely hands-off flight claims and don’t mind giving up a percentage.

Sources for FlightOwed's public claims: FlightOwed homepage, AviationADR (free escalation).

The take-home on two typical claims

Assuming a 25% no-win-no-fee commission - the exact rate is on flightowed.com. Same regulation, same award, different deductions.

 NoReplyFlightOwed
Short-haul, 3+ hr delay (£220)Keep £220 (~£210 if we send it)Keep ~£165
Long-haul, 4+ hr delay (£520)Keep £520 (~£510 if we send it)Keep ~£390

A free letter and an optional flat fee leave more of the same payout with you. FlightOwed earns its cut by handling the whole thing for you.

Which one is right for you?

Choose NoReply if…

  • You want the full £520 UK261 payout, not £390 after commission.
  • You can spend five minutes filling in flight details and replying to a couple of emails.
  • You also have non-flight complaints brewing - one tool covers all of them.
  • You want the AI to draft the escalation letter when the airline ignores you.
Start a complaint

Choose FlightOwed if…

  • You want zero involvement and you’re comfortable paying for the convenience.
  • Your flight was with a notoriously stubborn airline and you’d rather have specialists handle it.
  • You only deal with flight complaints, never anything else.
  • You’d rather give up a percentage than risk a misstep on the paperwork.

Want to dig deeper?

We've got 60+ free tools, a public price list, and pages for the worst-offender companies. Take your pick.

Frequently asked questions

FlightOwed runs a no-win-no-fee model on flight compensation - they take a percentage of the recovered amount, with the exact rate disclosed on flightowed.com. As with most no-win-no-fee services, the convenience cost is a chunk of your payout.

On a £520 long-haul UK261 claim, even a 25% commission means you’d keep around £390 with a no-win-no-fee service. With NoReply the letter is free: send it yourself and keep all £520, or pay £9.99 to have us send it and keep about £510. Same award, very different take-home.

A 90% success rate is great - and the AI-generated NoReply letter cites the same regulation, names the same case law, and demands the same compensation. The difference is who handles the back-and-forth: FlightOwed does it for you and takes a cut; NoReply drafts your replies and you send them. Both routes work; one is materially cheaper.

Escalate free to AviationADR or CEDR (the Civil Aviation Authority’s ADR partners) - these schemes are free for consumers and resolve most refused claims. Final option is small claims court via Money Claims Online for under £10,000. NoReply’s flight-compensation tool walks you through each step.

Ready to fight back?

NoReply writes the letter, cites the law, and finds the right contact. Finding out what you’re owed costs nothing.