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UK Consumer Complaint Index · Telecoms

UK pay-TV complaints league table Q3 2025

Ofcom publishes a quarterly count of every complaint they get about pay-TV providers. Here's the most recent quarter, ranked from fewest to most complaints per 100,000 customers. Covers July to September 2025.

Data last updated: Ofcom Q3 2025

View source on ofcom.org.uk
Complaints per 100,000 subscribers
lower is better
Ofcom Q3 2025 pay-TV complaints league
RankProviderTier
1Sky
1 per 100,000
Gold
2TalkTalk
1 per 100,000
Silver
3Virgin Media
4 per 100,000
Silver
4EE
5 per 100,000
Below average

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Top 10 providers for UK Pay-TV Providers.

<iframe src="https://usenoreply.com/embed/data/pay-tv-complaints?top=10"
 width="100%" height="520" frameborder="0" loading="lazy"
 title="UK Pay-TV Providers complaint league table - NoReply Index">
</iframe>
An iframe to our league table. Refreshes automatically each quarter.
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Footer, about page, press kit or PR section - anywhere your team wants to show that the ranking is independently verified.

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Methodology

The composite score, weights and source data are documented at /data/methodology. If anything looks wrong, we'll fix it - the dataset is public and re-runnable.

All figures sourced from UK regulators under Open Government Licence v3.0 unless noted. Numbers are verbatim from the regulator’s published dataset; composite scores are computed using the public methodology at /data/methodology. Spot an error? Email index@usenoreply.com.