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Pro Family

One plan. The whole family covered.

Companies mess your family around too. Pro Family gives you and up to 5 family members unlimited complaint cases and every Pro feature, each with their own private account. From £12.99 a month, on one bill.

How it works

Set up once, then forget about it. The plan owner pays; everyone else just gets on with winning their complaints.

Invite your family

Send email invites from your account to up to 5 family members. They click the link, accept, and they're in.

Everyone gets their own account

Each member has a separate login and their own private cases. Sharing a case with the family is optional, per case.

Everyone gets unlimited cases

Every member gets full Pro: unlimited complaint cases, priority AI, video and image evidence analysis, the lot.

One bill, not six

You pay £12.99 a month or £99.99 a year. Nobody else pays a penny, and you can remove or re-invite members anytime.

What every member gets

Full Pro, no watered-down “guest” seats. If it’s in Pro, it’s in Pro Family - for all six of you.

  • Unlimited complaint cases for every member
  • Priority AI processing
  • Video & image evidence analysis
  • Legal research included
  • 1-year case history
  • Separate private accounts for all 6 people
  • Optional per-case sharing with the family
  • Dark mode theme

Who it’s for

The family fixer

You're the one everyone rings when a delivery goes missing or a flight gets cancelled. Now they can fight their own battles - with the same tools you use.

Parents & grown-up kids

Students getting stung by landlords and dodgy subscriptions, parents wrestling with energy companies. One plan covers the whole lot.

Households that complain properly

If two or more people in your house file complaints, Pro Family costs less than two Pro plans - and covers up to six of you.

Frequently asked questions

The things families usually ask before signing up.

How many people can join a Pro Family plan?

You plus up to 5 family members - 6 accounts in total. Each person gets their own separate login with full Pro features, so nobody is sharing a password or peering at anyone else's cases.

How much does Pro Family cost?

£12.99 a month, or £99.99 a year (about 35% less than paying monthly). With all six seats used, that works out around £2.17 per person per month on the monthly plan, or about £1.39 on annual. One bill, paid by the plan owner.

Can family members see my complaints?

Not unless you want them to. Every member's cases are private by default. Sharing is optional and per case - flip a toggle to share one complaint with the family, keep the rest to yourself.

How do invites work?

The plan owner sends an email invite from their account. The family member clicks the link, signs in or creates a free account, and accepts. Invites expire if unused, and the owner can remove members or send new invites anytime.

What happens if I cancel?

Everyone keeps access until the end of the billing period, and nobody loses their existing cases or letters - they stay viewable and downloadable. Members just drop back to the free tier for new cases until the plan restarts.

They’re counting on your family giving up

Six of you, unlimited cases, one bill. Companies won’t know what’s hit them.