Klarna & Clearpay complaints: your new rights from 15 July 2026
BNPL comes under FCA regulation on 15 July 2026: affordability checks, real support in hardship, and Financial Ombudsman escalation. What changes and how to use it.
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BNPL comes under FCA regulation on 15 July 2026: affordability checks, real support in hardship, and Financial Ombudsman escalation. What changes and how to use it.
From 15 July 2026, Klarna, Clearpay, and other BNPL providers fall under FCA regulation. You'll gain Section 75 protection, affordability checks, and the right to complain to the Financial Ombudsman.
DCAs were banned in 2021. Hopcraft, Wrench and Johnson widened liability in 2024. The FCA scheme is still evolving - here's what's settled, what's moving, and how to file a complaint right now.
Paid by credit card and the airline's gone bust or gone silent? Section 75 of the Consumer Credit Act makes the card provider equally liable for £100-£30k purchases. Here's how to claim.
Your credit card gives you powerful legal protection for purchases over £100. Here's how to use it.