Guides, wins, and what we’ve been building.
5 results for “consumer-rights-act”
Your contract is with the retailer, not the courier. If your parcel is lost, damaged, or left in a hedge, the retailer owes you the refund. Here's exactly what to do.
Online sign-up, 14-day cooling-off. Hidden in a 12-month minimum term? Section 62 of the Consumer Rights Act treats unfair lock-ins as unenforceable. Plus the change-of-circumstances escape route.
The retailer says you're outside the 30-day window. The Consumer Rights Act 2015 says they're on the hook for up to six years - and the burden of proof is on them for the first six months.
UK law gives you powerful rights when goods are faulty. Here's the definitive guide to getting your money back.
Everything you need to know about the law that protects UK consumers when buying goods and services.
