Missed your flight in an EES queue? What you can claim
EES passport queues are causing missed flights across Europe. UK261 and EU261 don't pay for a border queue, but delays, connections and insurance might. Your options.
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EES passport queues are causing missed flights across Europe. UK261 and EU261 don't pay for a border queue, but delays, connections and insurance might. Your options.
The EU reformed flight compensation in July 2026, but the 3-hour threshold and the €250 to €600 amounts survived. What changed, and which regime covers you.
BNPL gets Financial Ombudsman access in July (not Section 75, which stays credit-card only). Drip pricing is banned. UK261 covers all UK departures. Here’s your complete pre-travel checklist and what to do when things go wrong.
Cancelled, delayed, or downgraded? Seven routes to an airline refund or compensation, ranked fastest to last resort, with the trade-offs of each.
When polite emails don’t work, the Letter Before Action, free aviation ADR, and Money Claim Online do. Stop sending follow-ups - start using the routes airlines actually respond to.
Ryanair’s 'we don’t pay for third-party flights' line is policy, not law. UK261 Article 8 requires rerouting at the earliest opportunity - including on other airlines. Here’s how to force the reimbursement.
British Airways cancelled with less than a day’s notice and called it 'operational reasons'. Under UK261 you’re almost certainly owed up to £520 plus a refund or rerouting. Here’s how to claim.
How much flight delay compensation can you claim? Up to £520 under UK261/EU261 for delays of 3+ hours or a cancellation, plus a step-by-step claim guide.