CMA fines Wayfair, Appliances Direct, Gold's Gym
The CMA fined Wayfair £4.8m, Appliances Direct £1.2m and Gold's Gym £45,000 on 14 October. What it means for refunds, fake timers and pre-ticked extras.
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The CMA fined Wayfair £4.8m, Appliances Direct £1.2m and Gold's Gym £45,000 on 14 October. What it means for refunds, fake timers and pre-ticked extras.
A High Court order now defines what a 'time-limited' deal means. How to spot fake timers and 'was' prices before Black Friday on 27 November, and how to get a refund.
The CMA publishes a live register of companies ordered to refund customers. Three are on it so far, £1.95m secured, and you don't have to lift a finger to get paid.
Updated October 2026: the regime now starts in January 2027. 9.7 million unwanted UK subscriptions cost consumers £1.6 billion a year - here's what the DMCC Act's one-contact cancellation and renewal reminder rules will require, and what to use in the meantime.
Drip pricing costs UK consumers £2.2 billion a year. Since April 2025, it’s illegal. The CMA is actively enforcing. Here’s how to spot it, challenge it, and report it.
The CMA is investigating Adobe’s early cancellation fees. If you’ve been trapped by an 'annual plan, billed monthly' subscription, here’s how to challenge it.
Major changes to UK consumer law came into force in April 2025. Here’s what’s new and how it protects you.