Rights & Claims26 Oct 2026
CMA fines Wayfair, Appliances Direct, Gold's Gym
The CMA fined Wayfair £4.8m, Appliances Direct £1.2m and Gold's Gym £45,000 on 14 October. What it means for refunds, fake timers and pre-ticked extras.
5 min read
Updates
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30 results for “refund”
Rights & Claims5 Oct 2026
Christmas order not delivered in time? Your rights
The retailer, not the courier, must deliver. Under the Consumer Rights Act the default is 30 days, and an agreed date lets you cancel. How to get a refund before Christmas.
4 min read
Rights & Claims5 Oct 2026
Black Friday 2026: fake countdown timers and your rights
A High Court order now defines what a 'time-limited' deal means. How to spot fake timers and 'was' prices before Black Friday on 27 November, and how to get a refund.
5 min read
Rights & Claims17 Aug 2026
Owed a CMA refund? StubHub, Marks Electrical, the AA
The CMA publishes a live register of companies ordered to refund customers. Three are on it so far, £1.95m secured, and you don't have to lift a finger to get paid.
5 min read
Rights & Claims10 Jul 2026
6 ways to get your money back when a company refuses a refund
A refusal isn’t the end. Six free routes to your money - Consumer Rights Act letters, chargeback, Section 75, ombudsmen, small claims - and when to use each.
3 min read
Money & Finance10 Jul 2026
How to reclaim bank charges and overdraft fees
Wrongly applied fees, hardship charge spirals, and mis-sold packaged accounts are all reclaimable - free, without a claims company. Here’s the route that works in 2026.
5 min read
How-To Guides2 Jun 2026
Free tools to check what a company owes you
Most people leave money behind because they don’t know what they’re owed. A round-up of free tools to check your case and your figure, grouped by problem.
4 min read
How-To Guides2 Jun 2026
Company Gone Bust? How to Get Your Money Back
When a company goes into administration, most people assume their money is lost. It usually isn’t. Section 75, chargeback, ATOL, and the FSCS can all help. Here’s how.
5 min read
Travel & Holidays2 Jun 2026
7 ways to get a refund from an airline that work
Cancelled, delayed, or downgraded? Seven routes to an airline refund or compensation, ranked fastest to last resort, with the trade-offs of each.
5 min read
Rights & Claims12 May 2026
Evri Lost Your Parcel (Again): Your Complete Delivery Rights
Your contract is with the retailer, not the courier. If your parcel is lost, damaged, or left in a hedge, the retailer owes you the refund. Here’s exactly what to do.
6 min read