90+ company complaint guides — how to complain to any major UK brand
We've published dedicated complaint guides for over 90 UK companies across 15 industries. Each one tells you the fastest route in, typical response times, and when to escalate.
We've just published a massive expansion to our company directory — now covering 90+ UK companies across 15 industry categories.
What's included
Each company page covers:
- The right contact details for complaints (not just the general number)
- Typical response times — based on what we actually know, not what they claim
- The legal time limits that apply to your complaint
- When and where to escalate (ombudsman, regulator, or small claims)
- Related consumer rights specific to that industry
Industries covered
Furniture, parking, food delivery, car rental, car dealerships, estate agents, streaming services, tech, home services, fashion, ticketing, airlines, telecoms, energy, and banks.
Why individual pages
Generic complaint advice is fine, but "call the complaints line" isn't very useful when you're dealing with ParkingEye versus dealing with Hertz versus dealing with Netflix. The rules, the escalation routes, and the rights involved are different in each case.
We want every single page to be the most useful thing on the internet for that specific complaint.
Where to find it
Visit /companies and search by name, or browse by industry. If a company you need isn't listed yet, use our general case builder and we'll still walk you through the right process.