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5 results for “bills”
VAT on household electricity drops to 0% from 1 October 2026, worth around £45 a year - fixed tariffs included. How to check your bill got it, and what to do if not.
Got a £2,000 bill out of nowhere covering charges from years ago? Ofgem’s back-billing rule blocks suppliers from recovering charges over 12 months old where they failed to bill you properly.
Millions of UK energy customers have credit balances of £200+ they don’t know about. Ofgem says your supplier must refund you within 10 working days. Here’s how.
Water bills rose up to 13% in April 2026. You can’t switch supplier, but you can get a meter, claim social tariffs, challenge drainage errors, and claim back 6 years of overcharging.
Think you’re being overcharged for electricity? How to spot it, dispute your energy bill, and claim refunds from your supplier - free, with the Energy Ombudsman as backup.