Energy price cap 1 January 2027: what to do before it changes
Ofgem announces the January 2027 price cap by 25 November. How to protect yourself at the changeover: the 31 December meter reading, your direct debit and credit balance.
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Ofgem announces the January 2027 price cap by 25 November. How to protect yourself at the changeover: the 31 December meter reading, your direct debit and credit balance.
VAT on household electricity drops to 0% from 1 October 2026, worth around £45 a year - fixed tariffs included. How to check your bill got it, and what to do if not.
Got a £2,000 bill out of nowhere covering charges from years ago? Ofgem’s back-billing rule blocks suppliers from recovering charges over 12 months old where they failed to bill you properly.
Millions of UK energy customers have credit balances of £200+ they don’t know about. Ofgem says your supplier must refund you within 10 working days. Here’s how.
Think you’re being overcharged for electricity? How to spot it, dispute your energy bill, and claim refunds from your supplier - free, with the Energy Ombudsman as backup.