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3 results for “mobile”
Ofcom cut the telecoms ADR wait from 8 weeks to 6 on 8 April 2026. When you can escalate a broadband or mobile complaint, to which ombudsman, and how to skip the wait.
Ofcom’s General Condition C1.6 gives you 30 days to leave penalty-free when a price rise is materially detrimental. Since January 2025, inflation-linked variable hikes are banned on new contracts.
Every spring, mobile and broadband providers hike prices by CPI + 3.9%. Depending on your contract, you might be able to leave penalty-free. Here’s how to check.