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3 results for “ofgem”
VAT on household electricity drops to 0% from 1 October 2026, worth around £45 a year - fixed tariffs included. How to check your bill got it, and what to do if not.
Got a £2,000 bill out of nowhere covering charges from years ago? Ofgem’s back-billing rule blocks suppliers from recovering charges over 12 months old where they failed to bill you properly.
Millions of UK energy customers have credit balances of £200+ they don’t know about. Ofgem says your supplier must refund you within 10 working days. Here’s how.